LiveVault vs. Nasuni

Our company was originally with VaultLogix which was taken over by LiveVault. The transition to the new product was not as smooth as expected and presented us with issues especially with a restore. Restore and what files needed to be included in the backup policy were not communicated to us correctly and it was not until a customer's server failed that we found out we couldn't do a restore because we were missing files that were needed for a complete restore.

I don't believe it works very well for backups of virtual servers. Installation of the product is user-friendly.

Incentivized

It is great for organizations that do not want to be limited to the size of their storage appliance. Since the hardware is used primarily as a cache, there is no cap of the amount of data. Anything beyond the cache size gets stored in the cloud, and Nasuni has advanced logic that ensures the most active data stays in cache, so performance is not impacted.

Incentivized

• Easy to install the client piece.
• Easy to setup the backup policies.
• Data encryption and security.

Incentivized

• The management console is extremely simple and easy to navigate, making common tasks easy to do.
• Our storage appliance is configured to snapshot data several times an hour, making the risk of data loss very low.
• Data restores are very intuitive, and take seconds to initiate regardless of whether it is one file or 300GB of data. We have successfully restored many Gigs of data in minutes.

Incentivized

• It does not play very well with virtual servers.
• Support is not always responsive.
• Issues with failed backups have cost our company time and money.

Incentivized

• Better analytics when issues arise.
• Better onboarding documentation.
• Real-time monitoring.

Incentivized

As I mentioned, the user interface is amazing and straight forward. It's very easy to learn how to configure and restore files. I would like a bit more reporting, especially in terms of live reporting and monitoring. The support is great when you have a question on how to do something, which helps with usability.

Incentivized

Again, it may have a little to do with the size and speed of your own environment, but we've been nothing but pleased with the speed of access of the files - even pulling old files from the cloud storage. Recovery of huge and many data files is a bit slow if you don't have the specs of the filer up to snuff.

Incentivized

LiveVault is the only product we have used. The reason is that we chose it initially was the fact you can restore individual files. Also that the data is transferred offsite to a secure data center and data is backed up again, providing a second offsite copy.

Incentivized

I am not sure if we looked into any other cloud storage applications or software. But I do highly recommend Nasuni. If you have feedback, they actually listen. We even got to meet with the founder and he listened to a lot of our feedback. Whether or not they will implement and suggestions, having that listening ear is refreshing.

Incentivized

• LiveVault has initially cost us more labor time than we anticipated for our IT staff.
• Installing cloud backup has given us a piece of mind that our data and our customer's data is safe.

Incentivized

• User satisfaction.
• Satisfaction from the leadership.
• Huge amount of time saved when restoring files.

Incentivized