Likelihood to Recommend Our company was originally with VaultLogix which was taken over by LiveVault. The transition to the new product was not as smooth as expected and presented us with issues especially with a restore. Restore and what files needed to be included in the backup policy were not communicated to us correctly and it was not until a customer's server failed that we found out we couldn't do a restore because we were missing files that were needed for a complete restore.
I don't believe it works very well for backups of virtual servers. Installation of the product is user-friendly.
Read full review We have huge data coming in from different sources and also from multiple organizations in our Data centres. This data had multiple copies of the same data and was huge in size therefore, we wanted to have a solution in place which can help us with a good amount of deduplication at the deepest possible level to make sure that our ecosystem does not have multiple copies of the same data and is also efficient at the same time. Having said this, we wanted this solution to be secure and reliable since it had to be exposed to a huge critical set of data in the market. To add, backup and restoration was something that we were also keen on evaluating so that once we have efficient data within our system, the time it takes to backup and restoration also reduces. And all this was justified by this solution when we signed up with them. From the pricing perspective and the implementation side, the solution needs improvement to make it more efficient and user-friendly.
Read full review Pros Easy to install the client piece. Easy to setup the backup policies. Data encryption and security. Read full review The deduplication is fantastic. We are currently seeing total compression factors in the mid to upper 50s. The platform is very reliable and stable. It backs up a wide variety of enterprise apps (e.g. legacy applications, UNIX, iSeries, open systems etc) or your primary storage. Read full review Cons It does not play very well with virtual servers. Support is not always responsive. Issues with failed backups have cost our company time and money. Read full review It is very slow to restore from. Backup times are great, restores can be terribly slow. It doesn't offload to cloud storage natively. You need to purchase an expensive license to enable this feature. The management interface is very basic, but it works fine. The new air gap solution seems to be just replication an on/off switch. I'd prefer to see them leverage AI on the existing device instead of requiring A second device is purchased and securing by toggling the connectivity off. Read full review Likelihood to Renew DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.
Read full review Usability I have found PowerProtect DD to be very easy to use. The instructions are clear and the user interface is straightforward. I haven't needed to do any serious data recovery yet, however I found the process of backing up my data through PowerProtect DD to be relatively easy
Read full review Support Rating Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.
Read full review Implementation Rating As far as I know, everything with the implementation went very smoothly
Read full review Alternatives Considered LiveVault is the only product we have used. The reason is that we chose it initially was the fact you can restore individual files. Also that the data is transferred offsite to a secure data center and data is backed up again, providing a second offsite copy.
Read full review I have used
NetBackup ,
CommVault , Tivoli, and Actifio in my previous environments. With Data Domain I am not constantly babysitting my backup to make sure it is not choking and dying and we are not bound by the same channel lane path constraints most backup software and hardware works on. By far the initial cost has been more than made up for with the time not being dedicated to backup.
Read full review Return on Investment LiveVault has initially cost us more labor time than we anticipated for our IT staff. Installing cloud backup has given us a piece of mind that our data and our customer's data is safe. Read full review Data Domain says 20+ hours per week when compared to using a tape library. Once the unit is configured it basically takes care of itself. With MTree replication we no longer need to send tapes to an offsite storage facility. Having a second data domain at our DR site allows us to perform recoveries from any of our replicated backups. We do not have to order and wait for tapes to arrive. Read full review ScreenShots