2 Ratings
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Score 7 out of 100
35 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

LiveVault

Our company was originally with VaultLogix which was taken over by LiveVault. The transition to the new product was not as smooth as expected and presented us with issues especially with a restore. Restore and what files needed to be included in the backup policy were not communicated to us correctly and it was not until a customer's server failed that we found out we couldn't do a restore because we were missing files that were needed for a complete restore.
I don't believe it works very well for backups of virtual servers. Installation of the product is user-friendly.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

When used as a backup target PowerProtect DD models offer incredible density and can efficiently replicate to another cloud-based or offsite unit. Most complaints about these have been addressed in software over the years and they are now a intuitive and easily managed backup system. You are not buying a Swiss army knife, you are getting a machine designed for a purpose, use it for that and you will not be disappointed. While they have the ability to serve as a CIFS server, they are not a filer and lack many of the features inherent to filers and are a poor substitute.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Data Center Backup

LiveVault
8.5
PowerProtect DD (formerly Dell EMC Data Domain)
8.8
Universal recovery
LiveVault
6.0
PowerProtect DD (formerly Dell EMC Data Domain)
9.2
Live recovery
LiveVault
9.0
PowerProtect DD (formerly Dell EMC Data Domain)
6.8
Recovery verification
LiveVault
6.0
PowerProtect DD (formerly Dell EMC Data Domain)
8.3
Business application protection
LiveVault
9.0
PowerProtect DD (formerly Dell EMC Data Domain)
9.0
Multiple backup destinations
LiveVault
9.0
PowerProtect DD (formerly Dell EMC Data Domain)
8.9
Incremental backup identification
LiveVault
9.0
PowerProtect DD (formerly Dell EMC Data Domain)
8.7
Backup to the cloud
LiveVault
9.0
PowerProtect DD (formerly Dell EMC Data Domain)
8.5
Deduplication and file compression
LiveVault
9.0
PowerProtect DD (formerly Dell EMC Data Domain)
9.8
Snapshots
LiveVault
9.0
PowerProtect DD (formerly Dell EMC Data Domain)
8.8
Flexible deployment
LiveVault
8.0
PowerProtect DD (formerly Dell EMC Data Domain)
7.8
Platform support
LiveVault
9.0
PowerProtect DD (formerly Dell EMC Data Domain)
9.4
Retention options
LiveVault
9.0
PowerProtect DD (formerly Dell EMC Data Domain)
9.4
Encryption
LiveVault
9.0
PowerProtect DD (formerly Dell EMC Data Domain)
9.7
Management dashboard
LiveVault
PowerProtect DD (formerly Dell EMC Data Domain)
8.7

Pros

LiveVault

  • Easy to install the client piece.
  • Easy to setup the backup policies.
  • Data encryption and security.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

  • It writes backups quickly. DDBoost add-on is very useful as well for improving backup speeds.
  • DD is very efficient in its use of capacity. It dedupes and compresses very well.
  • It spans to large capacity amounts.
Anonymous | TrustRadius Reviewer

Cons

LiveVault

  • It does not play very well with virtual servers.
  • Support is not always responsive.
  • Issues with failed backups have cost our company time and money.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

  • It can be expensive to implement, especially when used in conjunction with other applications/hardware such as Avamar.
  • The TCO can be high, especially when it needs its storage expanded.
  • Recovery speeds can be slow (compared to other solutions) for when recovery is time sensitive.
Sam Majam | TrustRadius Reviewer

Likelihood to Renew

LiveVault

No score
No answers yet
No answers on this topic

PowerProtect DD (formerly Dell EMC Data Domain)

PowerProtect DD (formerly Dell EMC Data Domain) 10.0
Based on 1 answer
DD has performed flawlessly for almost 10 years as our backup/recovery storage with offsite replication. Given its track record and great support from EMC, we're unlikely to look elsewhere any time soon.
Anonymous | TrustRadius Reviewer

Support Rating

LiveVault

No score
No answers yet
No answers on this topic

PowerProtect DD (formerly Dell EMC Data Domain)

PowerProtect DD (formerly Dell EMC Data Domain) 5.6
Based on 4 answers
Customer support has had some ups and downs here. We've had several issues with EMC support before and during the acquisition by Dell, but in the last 18 months support has been top notch. Quick and knowledgeable help is but a chat away, or they will call you back so you don't have to wait on hold. The team supporting us is responsive and is quick to assist with any request or issue.
Anonymous | TrustRadius Reviewer

Alternatives Considered

LiveVault

LiveVault is the only product we have used. The reason is that we chose it initially was the fact you can restore individual files. Also that the data is transferred offsite to a secure data center and data is backed up again, providing a second offsite copy.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

We selected Data Domain due to its integration with our backup software. The Data Domain works well for what we need it to do.
Anonymous | TrustRadius Reviewer

Return on Investment

LiveVault

  • LiveVault has initially cost us more labor time than we anticipated for our IT staff.
  • Installing cloud backup has given us a piece of mind that our data and our customer's data is safe.
Anonymous | TrustRadius Reviewer

PowerProtect DD (formerly Dell EMC Data Domain)

  • We were able to immediately discontinue our remote tape storage and TBU maintenance.
  • Reduced backup footprint in the data center.
  • It is costly to expand so buy it with a purpose.
Anonymous | TrustRadius Reviewer

Pricing Details

LiveVault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

PowerProtect DD (formerly Dell EMC Data Domain)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

LiveVault
7.0
PowerProtect DD (formerly Dell EMC Data Domain)
8.3

Likelihood to Renew

LiveVault
PowerProtect DD (formerly Dell EMC Data Domain)
10.0

Support Rating

LiveVault
PowerProtect DD (formerly Dell EMC Data Domain)
5.6

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