Logitech GROUP vs. Yealink Conference Phones

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Logitech GROUP
Score 4.0 out of 10
N/A
Logitech GROUP is an HD video conferencing solution designed for meetings of up to 14 people, with optional expansion mics to extend to meetings of up to 20 people. Components include the camera, speakerphone, hub, remote, wall/table mount, and expansion microphones. The system plugs into the user's computer via USB to provide the audio and video components for meetings run on the user's web conferencing software.N/A
Yealink Conference Phones
Score 9.0 out of 10
N/A
Yealink provides three models of conference phone: CP960, CP920, and IP CP860. IP CP860 is a diamond-shaped tabletop phone that offers HD voice quality, five-party conferences, joint calls, meeting recording and playback, etc. CP920 is designed for small to mid-sized meetings. It is Y-shaped and offers 20ft 360-degree microphone pickup. CP960 is designed for mid to large-size meetings. It is also Y-shaped and offers 20ft 360-degree microphone pickup, but pickup distance…N/A
Pricing
Logitech GROUPYealink Conference Phones
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Logitech GROUPYealink Conference Phones
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Logitech GROUPYealink Conference Phones
Top Pros
Top Cons
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Logitech GROUPYealink Conference Phones
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User Ratings
Logitech GROUPYealink Conference Phones
Likelihood to Recommend
9.0
(1 ratings)
10.0
(2 ratings)
Support Rating
9.0
(1 ratings)
7.0
(1 ratings)
User Testimonials
Logitech GROUPYealink Conference Phones
Likelihood to Recommend
Logitech
When you don´t have enough budget to have a robust conference system, this solution can help you to have good quality video conferences with excellent audio quality and video quality, and the prices of these products are not so high comparing with other brands, I think is a perfect solution for mid enterprises
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Yealink Inc.
Yealink Conference Phones are well-suited for small to large-sized businesses. It provides excellent call quality in an easy-to-use interface which makes it perfect for any type of office or conference room. It does require power-over-ethernet, so you will require either a network switch with PoE or a separate adapter that will provide power to the phone.
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Pros
Logitech
  • High Audio Quality
  • High Video Quality
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Yealink Inc.
  • Audio clarity
  • Noise reduction
  • ease of use
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Cons
Logitech
  • Design of the devices
  • To many cables for conference systems
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Yealink Inc.
  • Admin menu options could be easier to reach.
  • Programming via the web interface requires some advanced knowledge.
  • Rebooting the phone takes a little longer than previously used systems.
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Support Rating
Logitech
I think the technical support of Logitech GROUP is well when you have an issue you can call them. They answer you quickly, we only use this support a couple of times, because we don´t have many problems with these devices, the performance of these devices is outstanding.
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Yealink Inc.
I have only had to contact Yealink once in the entire time we have been using their phones. The issue was resolved quickly and did not impact our day-to-day business. Their website provides excellent support; user manuals are available, as well as firmware upgrades that you are able to download and install.
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Alternatives Considered
Logitech
We selected Logitech GROUP because the balance cost-benefit was excellent comparing with other vendors. We tried some devices before the purchase, and we discovered that the quality of these devices is excellent, the solutions are easy to handle for end users that don´t have technical skills in general terms is a good cheap solution.
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Yealink Inc.
We tried out the poly com and the Avaya. neither of them had clarity at higher volumes. We have some employees with impairment. the avaya was way too expensive and the polycom was just garbage
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Return on Investment
Logitech
  • The balance cost-benefit is very good with these devices.
  • You can have 3 Logitech GROUP devices at the same price of 1 robust conference system.
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Yealink Inc.
  • They were a big improvement over the polycoms
  • they allow us to use different carriers than the polycoms
  • The clarity has saved a lot of lost sales.
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