Lucidya

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Lucidya
Score 8.4 out of 10
Enterprise companies (1,001+ employees)
Lucidya is a customer experience (CX) intelligence platform designed to help organizations understand, manage, and act on customer interactions across the entire lifecycle — from discovery and engagement to retention and growth. The platform leverages proprietary natural language understanding (NLU) models developed in-house and trained on millions of multilingual customer interactions. These models analyze sentiment, intent, tone, and contextual signals from…N/A
Pricing
Lucidya
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Lucidya
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
Yes
Entry-level Setup FeeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Lucidya
Considered Both Products
Lucidya
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User Ratings
Lucidya
Likelihood to Recommend
8.4
(3 ratings)
User Testimonials
Lucidya
Likelihood to Recommend
lucidya
its very useful for tracking specific accounts and keywords associated with your business. what people think about a particular subject. also it is very helpful to track which communication channels brings more customers to your business
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Pros
lucidya
  • Social lestining
  • Campain monitoring
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Cons
lucidya
  • Improve on dashboard customization
  • Provide more visually appealing reports
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Alternatives Considered
lucidya
Lucidya analyzes the local content
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Return on Investment
lucidya
  • ROI is difficult to measure, but very helpful in making marketing decisions
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ScreenShots

Lucidya Screenshots

Screenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Customer Care
Take customer satisfaction performance to the next levelScreenshot of Customizable DashboardScreenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Competitive Analysis & BenchmarkingScreenshot of Automated Reporting