Lucidya

Lucidya

Score 8.3 out of 10
Lucidya

Overview

What is Lucidya?

Lucidya is a social media intelligence platform powered AI & big data that reveals key consumers' insights in real-time. To give brands insight, Lucidya monitors conversations from over 200 million websites, blogs, and forums. Combined with Lucidya’s advanced filtering features,...
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Recent Reviews

Insightful

10 out of 10
November 11, 2021
Lucidya AI analysis for trending topics and costumers opinion is very insightful and helpful to make business discussions as it tracks the …
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Helpful tracking tools

8 out of 10
November 05, 2021
I support other clients using this tool by explaining services and tools they need depending on the marketing activities they are doing. …
Continue reading
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Pricing

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What is Lucidya?

Lucidya is a social media intelligence platform powered AI & big data that reveals key consumers' insights in real-time. To give brands insight, Lucidya monitors conversations from over 200 million websites, blogs, and forums. Combined with Lucidya’s advanced filtering features, it is designed…

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://lucidya.com/request-demo

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Product Details

What is Lucidya?

Lucidya is a social media intelligence platform powered AI & big data that reveals key consumers' insights in real-time. To give brands insight, Lucidya monitors conversations from over 200 million websites, blogs, and forums. Combined with Lucidya’s advanced filtering features, it is designed so brands never miss important customer conversations.

Users can collect and analyze customer data from social media platforms. With native support for major social media channels, brands can generate insights to execute successful social media campaigns.

Lucidya also allows brands to monitor relevant news & articles on global news outlet, TV and radio channels.

Lucidya Features

  • Supported: Comprehensive monitoring to major social media platforms (Twitter, Facebook , Instagram) and over 200 million websites, news outlet, and TV
  • Supported: Automated branded reports (ppt & pdf)
  • Supported: Newsletter reports
  • Supported: Instant Custom Alerts
  • Supported: Unlimited users & mentions
  • Supported: Customer care measurements
  • Supported: More than 15 AI modules to give you human-like help 24/7 like sentiment analysis, topics, countries and others
  • Supported: Customizable dashboard
  • Supported: Exporting
  • Supported: Benchmarking

Lucidya Screenshots

Screenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Customer Care
Take your customer satisfaction performance to the next levelScreenshot of Customizable DashboardScreenshot of Crisis Management
Detect and fix problems before they become a painScreenshot of Competitive Analysis & BenchmarkingScreenshot of Automated Reporting

Lucidya Video

Lucidya Integrations

Lucidya Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesWorldwide
Supported LanguagesEnglish, Arabic

Lucidya Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)40%
Enterprises (more than 500 employees)50%
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Comparisons

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Reviews and Ratings

 (3)

Reviews

(1-3 of 3)
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November 11, 2021

Insightful

Mohamed Arnous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Lucidya AI analysis for trending topics and costumers opinion is very insightful and helpful to make business discussions as it tracks the impact of marketing campaigns and social media content and how audience interacts with it and what are the most effective initiatives for marketing and promotions that your costumers and interested in.
  • trends analysis
  • statistoics
  • reporting
  • price
its very useful for tracking specific accounts and keywords associated with your business. what people think about a particular subject. also it is very helpful to track which communication channels brings more customers to your business
  • account analysis
  • trend tracking
  • reportong
  • identifying the impact of each social media campaign
  • which social media platforms to target
  • which content to focus on
November 05, 2021

Helpful tracking tools

Score 8 out of 10
Vetted Review
Verified User
I support other clients using this tool by explaining services and tools they need depending on the marketing activities they are doing. Help them understand how to operate data and how to use the dashboard to understand the analysis and measure their kpi's
  • Social lestining
  • Campain monitoring
  • Improve on dashboard customization
  • Provide more visually appealing reports
It is most helpful in monitoring campaigns performance and kpi's measurements
  • Campaign monitoring
  • Social lestining
  • ROI is difficult to measure, but very helpful in making marketing decisions
Mohamad Rashdan | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Lucidya has been used by my organization to make deep research and analysis for our clients. We used it to know the feedback of the customers of our clients in order to make good marketing and communication strategies. It was useful to divide the content into positive, negative and neutral. However, The main problem that Lucidya have is that they don't analyze the content itself to know what exactly the customers are saying about our clients.
  • Deep analyzing for social media
  • Dividing the feedback to positive, negative and neutral
  • Analyzing the key words
  • Providing Insights to explain more the feedback
  • Customizing the results for clients presentations
  • Visualizations
Lucidya is suited for analyzing for clients who have social media accounts and they are suited for many sectors such as public sector, private sector and third sector. However, Lucidya has to improve analyzing on clients who does not has social media accounts but they want to analyze main key words to know how to initiate accounts and improve it.
  • Spike Detection & Analysis
  • Realtime Alerting System
  • Newsletter Reports
  • Raise in the average price of projects with the clients
  • More projects in short periods
Lucidya analyzes the local content
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