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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MACAW CRM

    Score8 out of 10
    N/AMACAW CRM system has been designed exclusively for the insurance sector. Prospects lead to opportunities, which leads to quotes, which leads to payment to the policies. In insurer requires, the underwriting and rating engines can be added. Salesforce can be deployed, managed and paid for. The policy servicing and claims tracking has been integrated in the system. The "digital" elements are integrated as various portals and mobile apps. The software has in…N/A

    servis

    Score10 out of 10
    N/Aservis.ai empowers businesses to transform customer-facing operations through streamlined automation and AI-enhanced insights. The platform centralizes complex workflows, allowing teams to deliver betterservice while boosting productivity and clarity across every interaction.

    $90

    per month per user

    Pricing
    MACAW CRMservis
    Editions & Modules
    No answers on this topic
    Professional
    $90
    per month per user
    Enterprise
    $180
    per month per user
    Offerings
    Pricing Offerings
    MACAW CRMservis
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount for annual pricing.
    More Pricing Information
    Features
    MACAW CRMservis
    Sales Force Automation
    Comparison of Sales Force Automation features of MACAW CRM and servis
    Feature
    MACAW CRM
    -
    Ratings
    servis
    10.0
    1 Ratings
    24% above category average
    Customer data management / contact management00 Ratings10.01 Ratings
    Workflow management00 Ratings10.01 Ratings
    Territory management00 Ratings10.01 Ratings
    Opportunity management00 Ratings10.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.01 Ratings
    Contract management00 Ratings10.01 Ratings
    Quote & order management00 Ratings10.01 Ratings
    Interaction tracking00 Ratings10.01 Ratings
    Channel / partner relationship management00 Ratings10.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of MACAW CRM and servis
    Feature
    MACAW CRM
    -
    Ratings
    servis
    10.0
    1 Ratings
    26% above category average
    Case management00 Ratings10.01 Ratings
    Call center management00 Ratings10.01 Ratings
    Help desk management00 Ratings10.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of MACAW CRM and servis
    Feature
    MACAW CRM
    -
    Ratings
    servis
    10.0
    1 Ratings
    26% above category average
    Lead management00 Ratings10.01 Ratings
    Email marketing00 Ratings10.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of MACAW CRM and servis
    Feature
    MACAW CRM
    -
    Ratings
    servis
    10.0
    1 Ratings
    26% above category average
    Task management00 Ratings10.01 Ratings
    Billing and invoicing management00 Ratings10.01 Ratings
    Reporting00 Ratings10.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of MACAW CRM and servis
    Feature
    MACAW CRM
    -
    Ratings
    servis
    10.0
    1 Ratings
    27% above category average
    Forecasting00 Ratings10.01 Ratings
    Pipeline visualization00 Ratings10.01 Ratings
    Customizable reports00 Ratings10.01 Ratings
    Customization
    Comparison of Customization features of MACAW CRM and servis
    Feature
    MACAW CRM
    -
    Ratings
    servis
    10.0
    1 Ratings
    27% above category average
    Custom fields00 Ratings10.01 Ratings
    Custom objects00 Ratings10.01 Ratings
    Scripting environment00 Ratings10.01 Ratings
    API for custom integration00 Ratings10.01 Ratings
    Security
    Comparison of Security features of MACAW CRM and servis
    Feature
    MACAW CRM
    -
    Ratings
    servis
    10.0
    1 Ratings
    17% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings10.01 Ratings
    Social CRM
    Comparison of Social CRM features of MACAW CRM and servis
    Feature
    MACAW CRM
    -
    Ratings
    servis
    10.0
    1 Ratings
    28% above category average
    Social data00 Ratings10.01 Ratings
    Social engagement00 Ratings10.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of MACAW CRM and servis
    Feature
    MACAW CRM
    -
    Ratings
    servis
    10.0
    1 Ratings
    28% above category average
    Marketing automation00 Ratings10.01 Ratings
    Compensation management00 Ratings10.01 Ratings
    Platform
    Comparison of Platform features of MACAW CRM and servis
    Feature
    MACAW CRM
    -
    Ratings
    servis
    6.0
    1 Ratings
    24% below category average
    Mobile access00 Ratings6.01 Ratings
    Best Alternatives
    MACAW CRMservis
    Small Businesses
    No answers on this topic
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    No answers on this topic
    Kintone
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MACAW CRMservis
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    MACAW CRMservis
    Likelihood to Recommend
    Nest Innovative Solutions Private Limited
    MACAW integrates well with Salesforce. As they say, they manage leads, opportunities, quotes and policies well. The underwriting and rating engines can be integrated if it's required. MACAW is a great solution for combining multiple systems into one and lowering overhead. It is not a great fit for non-technical departments.
    Incentivized
    Read full review
    servis.ai
    FreeAgent CRM allows a sales professional to be on top of their pipeline, sales funnel, activity, and projections! It's easy to use, easy to understand, and easy to navigate. It's very customizeable to your organization liking and organizations needs.
    Incentivized
    Read full review
    Pros
    Nest Innovative Solutions Private Limited
    • Blending of CRM within an insurance flow
    • Great Lead Management, Quotation and Underwriting
    • High level support for marketing campaigns and setting up successful content strategies
    • Great support for legacy back-office system
    Incentivized
    Read full review
    servis.ai
    • Pipeline View
    • Task Management
    • Sales Funnel Evaluation
    • Sales Projection
    Incentivized
    Read full review
    Cons
    Nest Innovative Solutions Private Limited
    • Not very user friendly
    • Configuration with older back-office system is a bit of a hassle
    • Searches and uploads sometimes take a long time
    Incentivized
    Read full review
    servis.ai
    • Emailing compatibility from the platform
    • Calling compatibility from the platform
    • A more automated Task logging process
    Incentivized
    Read full review
    Usability
    Nest Innovative Solutions Private Limited
    No answers on this topic
    servis.ai
    It's easy to use, very customizable, and very effective!
    Incentivized
    Read full review
    Alternatives Considered
    Nest Innovative Solutions Private Limited
    MACAW provides deep integration with insurance-relevant tools, like underwriting and rating engines, which are not supported in shallow CRMs like Hubspot.
    Incentivized
    Read full review
    servis.ai
    I have not used previous CRMS.
    Incentivized
    Read full review
    Return on Investment
    Nest Innovative Solutions Private Limited
    • Allowed work from home due to its web UI
    • Made using legacy back-office system easier, except for more complex cases
    • Not user friendly and a bit hard to onboard into
    Incentivized
    Read full review
    servis.ai
    • FreeAgent CRM has allowed me to be on top of my pipeline, which has led to countless closed deals.
    • FreeAgent CRM has given me the understanding of my true activity, allowing for me to make adjustments to my sales processes, leading to more sales.
    • FreeAgent CRM has allowed me to be on top of the larger enterprises and has led to closed deals with larger accounts.
    Incentivized
    Read full review
    ScreenShots

    MACAW CRM Screenshots

    Screenshot of Single Customer Overview DashboardScreenshot of Opportunity DashboardScreenshot of Quotation DashboardScreenshot of Policy Overview Dashboard