A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.
N/A
Pricing
MailCampaigns
Manhattan Active Customer Engagement
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
MailCampaigns
Manhattan Active Customer Engagement
Free Trial
No
No
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
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More Pricing Information
Features
MailCampaigns
Manhattan Active Customer Engagement
Email & Online Marketing
Comparison of Email & Online Marketing features of MailCampaigns and Manhattan Active Customer Engagement
Feature
MailCampaigns
7.6
1 Ratings
2% below category average
Manhattan Active Customer Engagement
-
Ratings
WYSIWYG email editor
8.01 Ratings
00 Ratings
Dynamic content
8.01 Ratings
00 Ratings
Ability to test dynamic content
7.01 Ratings
00 Ratings
Landing pages
8.01 Ratings
00 Ratings
A/B testing
8.01 Ratings
00 Ratings
Mobile optimization
7.01 Ratings
00 Ratings
Email deliverability reporting
8.01 Ratings
00 Ratings
List management
7.01 Ratings
00 Ratings
Triggered drip sequences
7.01 Ratings
00 Ratings
Lead Management
Comparison of Lead Management features of MailCampaigns and Manhattan Active Customer Engagement
Feature
MailCampaigns
8.0
1 Ratings
1% above category average
Manhattan Active Customer Engagement
-
Ratings
Lead nurturing automation
8.01 Ratings
00 Ratings
Lead scoring and grading
8.01 Ratings
00 Ratings
Data quality management
8.01 Ratings
00 Ratings
Automated sales alerts and tasks
8.01 Ratings
00 Ratings
Lead segmentation and distribution
8.01 Ratings
00 Ratings
Campaign Management
Comparison of Campaign Management features of MailCampaigns and Manhattan Active Customer Engagement
Feature
MailCampaigns
8.0
1 Ratings
6% above category average
Manhattan Active Customer Engagement
-
Ratings
Calendaring
8.01 Ratings
00 Ratings
Event/webinar marketing
8.01 Ratings
00 Ratings
Social Media Marketing
Comparison of Social Media Marketing features of MailCampaigns and Manhattan Active Customer Engagement
Feature
MailCampaigns
8.0
1 Ratings
6% above category average
Manhattan Active Customer Engagement
-
Ratings
Social sharing and campaigns
8.01 Ratings
00 Ratings
Social profile integration
8.01 Ratings
00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of MailCampaigns and Manhattan Active Customer Engagement
Feature
MailCampaigns
8.0
1 Ratings
6% above category average
Manhattan Active Customer Engagement
-
Ratings
Dashboards
8.01 Ratings
00 Ratings
Standard reports
8.01 Ratings
00 Ratings
Custom reports
8.01 Ratings
00 Ratings
Platform & Infrastructure
Comparison of Platform & Infrastructure features of MailCampaigns and Manhattan Active Customer Engagement
It's particularly well-suited for e-commerce businesses looking to send targeted product recommendations based on browsing history and past purchases. However, it may be less appropriate for organizations requiring extensive design customization or those with simple, low-volume email needs. The software is HIPAA compliant and has a SOC 2 certification, which are both huge factors considering we work with sensitive customer data that as a company have to be compliant to do everything within the necessary regulations of data protection.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
In fact, we started seeing ROI on the MailCampaigns app in the first three months of using it. The time needed to setup and learn quickly paid off later when we started seeing better campaign performance and more revenue for our email marketing campaigns.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Prior to MailCampaigns, I used Mailchimp and Constant Contact. While both are solid options, MailCampaigns offers superior segmentation capabilities. Unlike Mailchimp, which limits the number of segmentation conditions, MailCampaigns allows for unlimited layered segmentation
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info