ManageEngine ADSelfService Plus

The system is adequate because it increases the security of the environment with the resources provided. Password reset and MFA are suitable for installations and uninstalls. User and license administration is also good. Less adequate is the reporting aspect. Reports cross-reference computers with users. Adequado é que aumenta a segurança do ambiente com os recursos disponibilizados. Reset de senha e MFA, adequado nas instalações e desinstalações. Administração de usuários e licenças. Menos adequando na questão dos relatórios. Relatórios de computadores cruzado com usuários. This review was originally written in Portuguese and has been translated into English using a third-party translation tool. While we strive for accuracy, some nuances or meanings may not be perfectly captured.

Incentivized

• Remote password changes when not connected to a VPN or at a remote office
• MFA for certain user groups allows standard users to work normally without additional effort
• Excellent reporting
• MFA for certain services such as terminal access greatly enhances security to these servers.

Incentivized

• Installation time report for each machine.
• A report that shows the user associated with the machine where it is installed.
• Report of a registered user who is not logged in.
• Relatório de hora de instalação em cada máquina
• Relatório que traga usuário relacionado a máquina que está instalada.
• Relatório de usuário inscrito que não tem logado.

Incentivized

It works very well. When there are updates, they provide timely notifications. The update process is typically smooth, and if an issue arises, we have found that ManageEngine support is quick and highly effective. They have never left me hanging. Our users, some of whom are very tech-averse, still manage to reset their passwords without any intervention from our support team.

Incentivized

ADSSP is MUCH more flexible and feature-rich than Entra SSPR. Entra is extremely basic and has almost no flexibility or support. ADSSP has been able to handle almost all scenarios that we've tried to achieve. Entra SSPR does have the advantage of being a SaaS platform, but ADSSP updates are easily to apply and the system is easy to maintain.

• Much fewer help tickets for users with expiring passwords.
• The automated emails mean we don't miss anyone whose password is expiring.
• We've also used the MFA option for admin access to servers, adding that little extra peace of mind that they are secure.

Incentivized