Manhattan Active Customer Engagement vs. Microsoft R Open / Revolution R Enterprise
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
![]() Microsoft R Open / Revolution R Enterprise | Score8.9 out of 10 | N/A | Microsoft R Open and Revolution R Enterprise are big data R distribution for servers, Hadoop clusters, and data warehouses. Microsoft acquired original developer Revolution Analytics in 2016. Microsoft R is available in two editions: Microsoft R Open (formerly Revolution R Open) and Revolution R Enterprise. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Manhattan Active Customer Engagement | Microsoft R Open / Revolution R Enterprise | |
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| Small Businesses | Simplify360 Score7.8 out of 10 | RapidMiner Score8.9 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | Anaconda Score8.8 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | IBM Watson Studio Score10 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | Microsoft R Open / Revolution R Enterprise | |
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| Likelihood to Recommend | 8.0 | 6.0 |
| Likelihood to Renew | - | 7.0 |
| Usability | - | 7.0 |
| Support Rating | - | 8.0 |
| Manhattan Active Customer Engagement | Microsoft R Open / Revolution R Enterprise | |
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| Likelihood to Renew | No answers on this topic | ![]()
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| Usability | No answers on this topic | ![]()
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| Support Rating | No answers on this topic | ![]()
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