Manhattan Active® Customer Engagement vs. NIQ Brandbank
Manhattan Active® Customer Engagement vs. NIQ Brandbank
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active® Customer Engagement | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A | |
NIQ Brandbank | N/A | NIQ Brandbank provides standardized product data catalogs for more than 20 million technology products worldwide. It offers access to product data, product images, marketing text, product specifications, merchandising information, and rich media. | N/A |
| Manhattan Active® Customer Engagement | NIQ Brandbank | |||||||||||||||
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Manhattan Active® Customer Engagement | NIQ Brandbank | |
|---|---|---|
| Small Businesses | Simplify360 Score 7.8 out of 10 | Amplitude Analytics Score 8.6 out of 10 |
| Medium-sized Companies | Dialpad Support Score 9.1 out of 10 | Quantum Metric Score 8.2 out of 10 |
| Enterprises | Verint Community Score 9.9 out of 10 | Quantum Metric Score 8.2 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active® Customer Engagement | NIQ Brandbank | |
|---|---|---|
| Likelihood to Recommend | 8.0 (1 ratings) | - (0 ratings) |
| Manhattan Active® Customer Engagement | NIQ Brandbank | |
|---|---|---|
| Likelihood to Recommend | Manhattan Associates
| ![]() NielsenIQ No answers on this topic |
| Pros | Manhattan Associates
| ![]() NielsenIQ No answers on this topic |
| Cons | Manhattan Associates
| ![]() NielsenIQ No answers on this topic |
| Alternatives Considered | Manhattan Associates
| ![]() NielsenIQ No answers on this topic |
| Return on Investment | Manhattan Associates
| ![]() NielsenIQ No answers on this topic |
| ScreenShots |
