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Manhattan Active Customer Engagement vs. Node.io (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Node.io (discontinued)

    Score9 out of 10
    N/ANode.io was a sales intelligence platform, providing access to correlative insights and "cloned" ideal customers built upon Node's database of companies and individuals, acted upon by AI. Node.io was acquired by SugarCRM August 2020, to bolster the company's CX capabilities and predictive insights. Node.io is no longer available standalone.N/A
    Pricing
    Manhattan Active Customer EngagementNode.io (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementNode.io (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Manhattan Active Customer EngagementNode.io (discontinued)
    Prospecting
    Comparison of Prospecting features of Manhattan Active Customer Engagement and Node.io (discontinued)
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Node.io (discontinued)
    8.2
    1 Ratings
    6% above category average
    Advanced search00 Ratings8.01 Ratings
    Identification of new leads00 Ratings9.01 Ratings
    List quality00 Ratings6.01 Ratings
    List upload/download00 Ratings6.01 Ratings
    Ideal customer targeting00 Ratings10.01 Ratings
    Load time/data access00 Ratings10.01 Ratings
    Sales Intelligence Data Standards
    Comparison of Sales Intelligence Data Standards features of Manhattan Active Customer Engagement and Node.io (discontinued)
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Node.io (discontinued)
    9.0
    1 Ratings
    15% above category average
    Contact information00 Ratings8.01 Ratings
    Company information00 Ratings10.01 Ratings
    Industry information00 Ratings9.01 Ratings
    Data Augmentation & Lead Qualification
    Comparison of Data Augmentation & Lead Qualification features of Manhattan Active Customer Engagement and Node.io (discontinued)
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Node.io (discontinued)
    7.7
    1 Ratings
    3% above category average
    Lead qualification process00 Ratings7.01 Ratings
    Smart lists and recommendations00 Ratings10.01 Ratings
    Salesforce integration00 Ratings10.01 Ratings
    Alerts and reminders00 Ratings8.01 Ratings
    Data hygiene00 Ratings5.01 Ratings
    Tags00 Ratings9.01 Ratings
    Filters and segmentation00 Ratings5.01 Ratings
    Sales Intelligence Email Features
    Comparison of Sales Intelligence Email Features features of Manhattan Active Customer Engagement and Node.io (discontinued)
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Node.io (discontinued)
    10.0
    1 Ratings
    29% above category average
    Sales email templates00 Ratings10.01 Ratings
    Append emails to records00 Ratings10.01 Ratings
    Best Alternatives
    Manhattan Active Customer EngagementNode.io (discontinued)
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Owler
    Score9.7 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Clay
    Score9.3 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    LinkedIn Sales Navigator for Gmail (discontinued)
    Score8.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementNode.io (discontinued)
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Manhattan Active Customer EngagementNode.io (discontinued)
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Discontinued Products
    Earlier this week, we had a mishap where a client's birth certificate went missing while being transferred between departments. This could have been disastrous for both our employees and the client, but Sugar allowed for quick detective work that let us track the document's passage between specific employees, and the item was located and returned!
    Incentivized
    Read full review
    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Discontinued Products
    • Customer profile and sales analyst features provide relevant information for sales calls.
    • Node allows me to bring more vendors and more contacts in, allowing me to expand lists and connect with more accurate contacts.
    • Node's collaborative nature is very appreciated when they keep on asking for feedback for improvement.
    Incentivized
    Read full review
    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Discontinued Products
    • More focus on the display of scanned documents
    • Easier recall and presentation of scanned documents
    • Lag times between entering an Action and seeing it appear
    Incentivized
    Read full review
    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Discontinued Products
    Node excels when it comes to lead intelligence like account-level and market insights. Its lead management module gives better segmentation and account identification. It is a good choice for mid-size companies (50-1000 employees) and their quality of support is very satisfactory. Its searchable data gives accurate results and its ease of integration with Salesforce is an added advantage over its competitors.
    Incentivized
    Read full review
    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    Discontinued Products
    • Our company has increased profits 20% from last year after implementing Sugar
    • Our transfer to largely remote work has been hugely simplified by Sugar
    • Despite an industry-wide "pandemic slump", the ease of use brought by Sugar has allowed us to remain a major player in tax assistance even as other companies have struggled
    Incentivized
    Read full review
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