Manhattan Active Customer Engagement vs. Node.io (discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
![]() Node.io (discontinued) | Score9 out of 10 | N/A | Node.io was a sales intelligence platform, providing access to correlative insights and "cloned" ideal customers built upon Node's database of companies and individuals, acted upon by AI. Node.io was acquired by SugarCRM August 2020, to bolster the company's CX capabilities and predictive insights. Node.io is no longer available standalone. | N/A |
| Manhattan Active Customer Engagement | Node.io (discontinued) | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Manhattan Active Customer Engagement | Node.io (discontinued) | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Prospecting |
| |||||||||||||||||||||||||
| Sales Intelligence Data Standards |
| |||||||||||||||||||||||||
| Data Augmentation & Lead Qualification |
| |||||||||||||||||||||||||
| Sales Intelligence Email Features |
| |||||||||||||||||||||||||
| Manhattan Active Customer Engagement | Node.io (discontinued) | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | Owler Score9.7 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | Clay Score9.3 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | LinkedIn Sales Navigator for Gmail (discontinued) Score8.5 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | Node.io (discontinued) | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 9.0 |
| Manhattan Active Customer Engagement | Node.io (discontinued) | |
|---|---|---|
| Likelihood to Recommend |
| ![]()
|
| Pros |
| ![]()
|
| Cons |
| ![]()
|
| Alternatives Considered |
| ![]()
|
| Return on Investment |
| ![]()
|
| ScreenShots |


