Manhattan Active Customer Engagement vs. OpenGov
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
![]() OpenGov | Score10 out of 10 | N/A | OpenGov headquartered in Redwood City offers their accounting and multi-fund reporting platform, for governments. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Manhattan Active Customer Engagement | OpenGov | |
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| Small Businesses | Simplify360 Score7.8 out of 10 | QuickBooks Self-Employed (discontinued) Score4.1 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | MYOB Score8.3 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | ![]() Microsoft Dynamics GP Score5.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | OpenGov | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 10.0 |
| Usability | - | 8.5 |
| Support Rating | - | 7.0 |
| Manhattan Active Customer Engagement | OpenGov | |
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| Usability | No answers on this topic | ![]()
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| Support Rating | No answers on this topic | ![]()
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| Alternatives Considered |
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| Return on Investment |
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