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Manhattan Active Customer Engagement vs. Panoply

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Panoply

    Score8.6 out of 10
    N/APanoply, from Sqream since the late 2021 acquisition, is an ETL-less, smart end-to-end data management system built for the cloud. Panoply specializes as a unified ELT and Data Warehouse platform with integrated visualization capabilities and storage optimization algorithms.N/A
    Pricing
    Manhattan Active Customer EngagementPanoply
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementPanoply
    Free Trial
    NoYes
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Panoply offers simple, transparent pricing. All plans have a 21-day free trial—no credit card required. You'll get an account executive and data architect to help you get the most out of your smart data warehouse. Pricing starts at $325/month.
    More Pricing Information
    Best Alternatives
    Manhattan Active Customer EngagementPanoply
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    Apache Spark
    Score8.8 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    Apache Spark
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementPanoply
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (4 ratings)
    Usability
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementPanoply
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Sqream Technologies
    Panoply is well suited for companies with large amounts of data that do not want all users of the company to see or view. It is appropriate for companies that have to store data for several years in case clients need the data. It is not made to constantly be downloading or looking at the documents.
    Incentivized
    Read full review
    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Sqream Technologies
    • Ease of data integrations. Importing data into the data warehouse is a point-and-click effort.
    • Automated data modeling. The data is modeled in a way that facilitates analysis without having to look into it myself.
    • Query speed. Automated query optimization has really sped up our dashboards.
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    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Sqream Technologies
    • The user interface could use some improvement for analytical tools. Apart from that, it’s great.
    Read full review
    Usability
    Manhattan Associates
    No answers on this topic
    Sqream Technologies
    It’s a good choice for building a quick, multipurpose data stack for a variety of businesses needs.
    Read full review
    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Sqream Technologies
    Panoply has much more storage and better organization tools for searching. There are better folders and tools for keeping documents secure and stored for a long period of time. It is better to offload data in mass than singular or Zip drive documents like you would do in Google Drive.
    Incentivized
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    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    Sqream Technologies
    • Saved time on Redshift setup
    • Saved support costs (monetary and temporal) by not having to set up on-premise
    • Widens the BI tool use in organization; lowers the barrier to entry and makes organization more productive in analytical terms
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    ScreenShots

    Panoply Screenshots

    Screenshot of Simply click to connect 100 data sources.