Manhattan Active® Customer Engagement vs. QEvalPro
Manhattan Active® Customer Engagement vs. QEvalPro
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active® Customer Engagement | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A | |
QEvalPro | N/A | QEval is Etech Global Service’s SaaS-based call center quality monitoring software, specifically addressing operational issues. It is a Call Center Call Monitoring Software designed to play a major role in accomplishing stringent demands of quality, customer experience, and compliance. With Etech QEval, organizations across different business verticals can identify opportunities and actions in order to improve their internal processes, sales conversion, and customer… | N/A |
| Manhattan Active® Customer Engagement | QEvalPro | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
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| Entry-level Setup Fee | No setup fee | $30 per user | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
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| Manhattan Active® Customer Engagement | QEvalPro | |
|---|---|---|
| Small Businesses | Simplify360 Score 7.8 out of 10 | 8x8 Contact Center Score 8.8 out of 10 |
| Medium-sized Companies | Dialpad Support Score 9.1 out of 10 | Zoom Contact Center Score 8.4 out of 10 |
| Enterprises | Verint Community Score 9.9 out of 10 | Calabrio WFM Score 8.2 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active® Customer Engagement | QEvalPro | |
|---|---|---|
| Likelihood to Recommend | 8.0 (1 ratings) | - (0 ratings) |
| Manhattan Active® Customer Engagement | QEvalPro | |
|---|---|---|
| Likelihood to Recommend | Manhattan Associates
| Etech Global Services No answers on this topic |
| Pros | Manhattan Associates
| Etech Global Services No answers on this topic |
| Cons | Manhattan Associates
| Etech Global Services No answers on this topic |
| Alternatives Considered | Manhattan Associates
| Etech Global Services No answers on this topic |
| Return on Investment | Manhattan Associates
| Etech Global Services No answers on this topic |
| ScreenShots | QEvalPro Screenshots |





