Manhattan Active Customer Engagement vs. Qualys VMDR
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
Qualys VMDR | Score9.4 out of 10 | N/A | Qualys VMDR 2.0 with TruRisk gives enterprises visibility and insight into cyber risk exposure with the goal of making it easy to prioritize vulnerabilities, assets, or groups of assets based on business risk. Security teams can take action to mitigate risk, helping the business measure its true risk, and track risk reduction over time. | N/A |
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| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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| Manhattan Active Customer Engagement | Qualys VMDR | |
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| Considered Both Products | No answer on this topic | No answer on this topic |
| Key User Insights | ||
| Would buy again | ||
No answers on this topic | 86% Would buy again 6 Answers | |
| Delivers good value for the price | ||
No answers on this topic | 100% Delivers good value for the price 6 Answers | |
| Happy with the feature set | ||
No answers on this topic | 100% Happy with the feature set 7 Answers | |
| Lived up to sales and marketing promises | ||
No answers on this topic | 100% Lived up to sales and marketing promises 6 Answers | |
| Implementation went as expected | ||
No answers on this topic | 100% Implementation went as expected 6 Answers | |
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| Manhattan Active Customer Engagement | Qualys VMDR | |
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| Small Businesses | Simplify360 Score7.8 out of 10 | No answers on this topic |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | Tenable Nessus Score8.8 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | Tenable Vulnerability Management Score8.9 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | Qualys VMDR | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 9.6 |
| Likelihood to Renew | - | 10.0 |
| Usability | - | 8.4 |
| Availability | - | 10.0 |
| Performance | - | 9.0 |
| Support Rating | - | 8.0 |
| Implementation Rating | - | 9.0 |
| Configurability | - | 9.0 |
| Contract Terms and Pricing Model | - | 9.0 |
| Ease of integration | - | 9.0 |
| Product Scalability | - | 9.0 |
| Vendor post-sale | - | 8.0 |
| Vendor pre-sale | - | 8.0 |
| Manhattan Active Customer Engagement | Qualys VMDR | |
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| Likelihood to Renew | No answers on this topic |
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| Usability | No answers on this topic |
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| Reliability and Availability | No answers on this topic |
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| Performance | No answers on this topic |
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| Support Rating | No answers on this topic |
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| Implementation Rating | No answers on this topic |
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| Contract Terms and Pricing Model | No answers on this topic |
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| Scalability | No answers on this topic |
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