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Manhattan Active Customer Engagement vs. Quote Roller (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Quote Roller (discontinued)

    Score10 out of 10
    N/AQuote Roller was a sales proposal automation software solution, now superseded by PandaDoc. Quote Roller is no longer available.

    $9

    Per Month Per User

    Pricing
    Manhattan Active Customer EngagementQuote Roller (discontinued)
    Editions & Modules
    No answers on this topic
    Individual
    $9.00
    Per Month Per User
    Business
    $49.00
    Per Month Per User
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementQuote Roller (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Manhattan Active Customer EngagementQuote Roller (discontinued)
    Proposal Creation & Organization
    Comparison of Proposal Creation & Organization features of Manhattan Active Customer Engagement and Quote Roller (discontinued)
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Quote Roller (discontinued)
    9.0
    1 Ratings
    14% above category average
    Proposal branding00 Ratings10.01 Ratings
    Proposal templates00 Ratings10.01 Ratings
    Proposal content library updates00 Ratings10.01 Ratings
    Guided proposal creation00 Ratings5.01 Ratings
    Searchable proposal database00 Ratings10.01 Ratings
    Proposal Collaboration & Workflow
    Comparison of Proposal Collaboration & Workflow features of Manhattan Active Customer Engagement and Quote Roller (discontinued)
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Quote Roller (discontinued)
    7.4
    1 Ratings
    6% below category average
    RFP management & response00 Ratings6.01 Ratings
    Proposal collaboration & approval00 Ratings6.01 Ratings
    User permissions/proposal editing controls00 Ratings5.01 Ratings
    Sales proposal workflow00 Ratings10.01 Ratings
    Proposal automation user interface00 Ratings10.01 Ratings
    Proposal Delivery
    Comparison of Proposal Delivery features of Manhattan Active Customer Engagement and Quote Roller (discontinued)
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Quote Roller (discontinued)
    8.3
    1 Ratings
    3% above category average
    Proposal distribution00 Ratings10.01 Ratings
    Interactive proposals00 Ratings10.01 Ratings
    Proposal content tracking00 Ratings5.01 Ratings
    Best Alternatives
    Manhattan Active Customer EngagementQuote Roller (discontinued)
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Qwilr
    Score8.1 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementQuote Roller (discontinued)
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementQuote Roller (discontinued)
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Discontinued Products
    Quote Roller could be used by every sales person and account manager either selling or upselling to clients. It makes the process of putting together an extremely detailed and formal proposal extremely easy. It has saved me an unbelievable amount of time and continually impresses prospective clients. It's helped me send proposals extremely quickly, tweak proposals that I've already sent and then monitor the proposals that I've sent out
    Read full review
    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Discontinued Products
    • It is extremely user friendly and contains everything needed to send professional quotes.
    • The saving of companies' details is extremely helpful for follow up quotes.
    • The line items (in Pricing) and saving certain quotes as templates is extremely helpful.
    • The analytics, in seeing how many proposals were accepted vs those declined etc is great.
    • The follow up option with proposals that have been sent but not read or responded to is amazing (This has lead to me closing many proposals).
    Read full review
    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Discontinued Products
    • It doesn't save on-the-fly meaning that if I click back by accident I lose all changes that I've made.
    • It's difficult to add PDFs to the actual quote (inside of the sections) as they only get added as items to be downloaded.
    • There aren't many tutorials on how to be more efficient at creating templates etc. I had to figure it all out myself.
    Read full review
    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    Discontinued Products
    • It has helped companies see that we are professional in how we quote.
    • It has saved our workers an unbelievable amount of time in putting together proposals.
    • We've been able to monitor the exact amount of proposals that were accepted or declined and then draw deductions from the data.
    Read full review
    ScreenShots