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Manhattan Active Customer Engagement vs. Raklet Community & Membership Management Software

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Raklet Community & Membership Management Software

    Score9 out of 10
    Small Businesses (1-50 employees)
    Raklet enables communities to meet, network and grow. Community management platform that helps users build brand engagement and opportunities, fully branded to match company colors. Users can: - Organize and enrich member database with Raklet CRM - Build custom forms and pages - Communicate via the app, text or email - Collect payments online (product & ticket sales, membership, donations, ...) - Simplify event management - Advance reporting - Create a…

    $49

    installation

    Pricing
    Manhattan Active Customer EngagementRaklet Community & Membership Management Software
    Editions & Modules
    No answers on this topic
    Essentials
    $49.00
    installation
    Professional
    $99.00
    installation
    Premium
    $224.00
    installation
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementRaklet Community & Membership Management Software
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    Manhattan Active Customer EngagementRaklet Community & Membership Management Software
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementRaklet Community & Membership Management Software
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (2 ratings)
    User Testimonials
    Manhattan Active Customer EngagementRaklet Community & Membership Management Software
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Raklet
    Raklet Membership Management Software is most suitable for membership-based organizations like ourselves. If you want to create different membership plans and restrict some of the content for your paid members, Raklet can definitely be helpful. Also, our members were never this engaged before we decided on the solution. The membership management is off the hook; we can see all the activities of our members, and we don't need to manually correct their information, as they are able to update themselves. But if you want to sell physical goods to your members, you would need to use another marketing base besides Raklet Membership Management Software. We were able to go through, as we restricted some pages only to our paid members.
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Raklet
    • Membership management
    • Great customer service
    • Value for money is off the chain
    • All the necessary features are included
    Read full review
    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Raklet
    • An online store would be nice
    • Separate section for newsletter subscriptions
    • More payment getaway options
    Read full review
    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Raklet
    We also evaluated those products before moving on with Raklet Membership Management Software. I would say the main problem is that these products are well-pronounced among membership management softwares. For this reason, first, their interfaces looked outdated and boring, and we would like to have a better landing page to promote our readers to visit our website. Secondly, they are not as flexible as we like them to be. Most of the other solutions offered one-for-all; we didn't feel like using them because we wanted something special and customized.
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    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    Raklet
    • Increased efficiency
    • Affordable CRM solution
    • Promote people to subscribe at our pages
    Read full review
    ScreenShots

    Raklet Community & Membership Management Software Screenshots

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