Manhattan Active Customer Engagement vs. RSA Access Manager (Discontinued)
| Product | Rating | Most Used By | Product Summary | Starting Price |
|---|---|---|---|---|
Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
RSA Access Manager (Discontinued) | Score10 out of 10 | N/A | The RSA Access Manager is an identity management that reached its end of sale in June 2019 (extended support will continue through 2021). As an identity and authentication solution RSA offers the SecurID Suite. | N/A |
| Manhattan Active Customer Engagement | RSA Access Manager (Discontinued) | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
| Offerings |
| |||||||||||||||
| Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
| Additional Details | — | — | ||||||||||||||
| More Pricing Information | ||||||||||||||||
| Manhattan Active Customer Engagement | RSA Access Manager (Discontinued) | |||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Identity Management |
| |||||||||||||||||||||||||
| Manhattan Active Customer Engagement | RSA Access Manager (Discontinued) | |
|---|---|---|
| Small Businesses | Simplify360 Score7.8 out of 10 | JumpCloud Score9.3 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | OneLogin by One Identity Score9.4 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | OneLogin by One Identity Score9.4 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
| Manhattan Active Customer Engagement | RSA Access Manager (Discontinued) | |
|---|---|---|
| Likelihood to Recommend | 8.0 | 10.0 |
| Manhattan Active Customer Engagement | RSA Access Manager (Discontinued) | |
|---|---|---|
| Likelihood to Recommend |
|
|
| Pros |
|
|
| Cons |
|
|
| Alternatives Considered |
|
|
| Return on Investment |
|
|
| ScreenShots |
