Manhattan Active® Customer Engagement vs. Smart Communications SmartCOMM

The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.

Incentivized

It is well suited for creating templates on the fly. This is not suitable for handling very high volume printing for which Exstream is more suitable.

• Permanently Adaptive.
• Seamlessly Integrated.
• Greater Visibility.

Incentivized

• Template
• Data processing
• Output delivery
• SMS delivery
• Ada compliance

• User Interface.
• Data Security.
• API's

Incentivized

• Price
• Licensing is bit complicated
• Frequent upgrades

Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.

Incentivized

Much better cloud adaptation. Migration capabilities of SmartCOMM, its portability, and ease of implementation.

• Implementation of the whole supply chain and fulfilment.
• Better Data Management.
• Effective use of configurations.

Incentivized

• Migration ease
• Latest features
• Cloud readiness