A very good CCM tool
September 13, 2022

A very good CCM tool

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Smart Communications SmartCOMM

We are using the tool for template creation. We are using batch, on-demand and interactive features for generating the correspondence. We have discrete systems and we are migrating to a common enterprise platform using SmartCOMM.
  • Template
  • Data processing
  • Output delivery
  • SMS delivery
  • Ada compliance
  • Price
  • Licensing is bit complicated
  • Frequent upgrades
  • Batch
  • On demand
  • Interactive
  • Migration ease
  • Latest features
  • Cloud readiness
Much better cloud adaptation. Migration capabilities of SmartCOMM, its portability, and ease of implementation.

Do you think Smart Communications SmartCOMM delivers good value for the price?

Yes

Are you happy with Smart Communications SmartCOMM's feature set?

Yes

Did Smart Communications SmartCOMM live up to sales and marketing promises?

Yes

Did implementation of Smart Communications SmartCOMM go as expected?

Yes

Would you buy Smart Communications SmartCOMM again?

Yes

It is well suited for creating templates on the fly. This is not suitable for handling very high volume printing for which Exstream is more suitable.