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Manhattan Active Customer Engagement vs. Snipe-IT

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Snipe-IT

    Score8.8 out of 10
    N/AN/A

    $0

    per month

    Pricing
    Manhattan Active Customer EngagementSnipe-IT
    Editions & Modules
    No answers on this topic
    Self-Hosted
    $0
    per month
    Monthly Hosted
    $39.99
    per month
    Annual Hosted
    $399.99
    per year
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementSnipe-IT
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Manhattan Active Customer EngagementSnipe-IT
    IT Asset Management
    Comparison of IT Asset Management features of Manhattan Active Customer Engagement and Snipe-IT
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    Snipe-IT
    7.3
    1 Ratings
    6% below category average
    Software and hardware inventory tracking00 Ratings10.01 Ratings
    License management00 Ratings5.01 Ratings
    Asset lifecycle monitoring00 Ratings7.01 Ratings
    Asset relationship management00 Ratings7.01 Ratings
    Best Alternatives
    Manhattan Active Customer EngagementSnipe-IT
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    KACE Asset Management Appliance
    Score8.9 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    KACE Systems Management Appliance
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementSnipe-IT
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementSnipe-IT
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
    Read full review
    Grokability
    Snipe-IT is well suited to managed inventory, accessories, contracts, audits, and maintenance. Some features are specific to assets and others cover all types of items put into Snipe-IT. It is tedious to manage user equipment as kits are mostly not usable and checking in items from a user requires each individual item to be checked in.
    Incentivized
    Read full review
    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
    Read full review
    Grokability
    No answers on this topic
    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
    Read full review
    Grokability
    No answers on this topic
    Usability
    Manhattan Associates
    No answers on this topic
    Grokability
    Snipe-IT is easy to use, fairly easy to install, and simple for end users to find their assigned equipment. Tweaking it does take some configuration outside of the UI with scripting, config file changes, and battling php configurations at times. The GUI is pretty well done for most day to day functions.
    Incentivized
    Read full review
    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    Grokability
    No answers on this topic
    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
    Read full review
    Grokability
    No answers on this topic
    ScreenShots