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Manhattan Active Customer Engagement vs. STORIS

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    STORIS

    Score9 out of 10
    N/ASTORIS POS is a point-of-sale software solution with features such as furniture POS software and cloud-based ERP solutions.N/A
    Pricing
    Manhattan Active Customer EngagementSTORIS
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementSTORIS
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details—Pricing is available on request.
    More Pricing Information
    Best Alternatives
    Manhattan Active Customer EngagementSTORIS
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Square POS
    Score9 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    No answers on this topic
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementSTORIS
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.2
    (3 ratings)
    Usability
    -
    (0 ratings)
    8.2
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.2
    (2 ratings)
    User Testimonials
    Manhattan Active Customer EngagementSTORIS
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    STORIS, Inc.
    STORIS is a great solution for all aspects of a retail furniture store. It is well suited to incorporate modern technology for better communication with customers and vendors. We also use the STORIS website module to advertise our business, and it synchronizes data from our inventory module enabling automatic updates to the website. Transitioning from our previous software provider was a bit difficult because we were used to doing things differently for almost 35 years.
    Incentivized
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    STORIS, Inc.
    • Inventory management.
    • Retail POS.
    • Reporting.
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    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    STORIS, Inc.
    • Currently the client platform has to run in a Windows environment. But I understand they are starting the address this.
    Incentivized
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    Usability
    Manhattan Associates
    No answers on this topic
    STORIS, Inc.
    This can be an overwhelming experience if you are new to point of sale software. There is a lot of information and decisions that have to be made as you set up this system. I highly recommend the in person training to get a better idea of the process. With that being said, this is the reason you want a system like this, it gives you the ability, control and support to build a system that meets your needs with the flexibility to make changes as you grow.
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    Support Rating
    Manhattan Associates
    No answers on this topic
    STORIS, Inc.
    All support staff are professional, courteous, and genuinely interested in helping
    Incentivized
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    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    STORIS, Inc.
    I don't think this company exist any more. But at the time we did an evaluation of the two companies to see which came out on top. At the end, it was clear that Storis was a much better transaction based system. It focused on functionality that would help you take care of your customer. The other focused more on reporting and executive level information.
    Incentivized
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    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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    STORIS, Inc.
    • STORIS has allowed us to continue to have excellent inventory control. We have always had virtually no problems with not-in-location merchandise, and we have maintained that level of accuracy with Storis.
    • We have improved efficiency by eliminating manual postings for certain receivables, payables, and sales information. We require less staff to handle the day to day processing.
    • We also use the optional module for delivery truck routing, which integrates well with the STORIS system.
    • The website integration with the STORIS system has enabled us to show products much easier than we did with our previous software solution & web host provider. There is no longer much manual updating required.
    Incentivized
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    ScreenShots

    STORIS Screenshots

    Screenshot of Point of SaleScreenshot of STORIS NextGen TechnologyScreenshot of STORIS NextGen Shopping CartScreenshot of STORIS NextGen Product DetailsScreenshot of STORIS NextGen OpportunityScreenshot of STORIS APIs