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Manhattan Active Customer Engagement vs. Talend Data Fabric

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    Talend Data Fabric

    Score10 out of 10
    N/AThe Talend Data Fabric helps organizations to achieve and maintain complete, trustworthy, and uncompromised data, so that they can stay in control, mitigate risk, and drive value.N/A
    Pricing
    Manhattan Active Customer EngagementTalend Data Fabric
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementTalend Data Fabric
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Manhattan Active Customer EngagementTalend Data Fabric
    Small Businesses
    Simplify360
    Score7.8 out of 10
    No answers on this topic
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    SAP Datasphere
    Score8.6 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    SAP Datasphere
    Score8.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementTalend Data Fabric
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.6
    (7 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    8.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    7.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementTalend Data Fabric
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    Qlik
    Truly trusted contact center where the effective solution is always guaranteed. It is not a one-off fix to a specific data integration or management problem. It is a permanent and scalable solution to manage all of your data under a unified environment. Easy to use, great performance, used it for our internal data warehouse. Easy to build and connect to our data sources such as Salesforce, Netsuite, and Marketo.
    Incentivized
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    Qlik
    • It supports a wide variety of connectors (Systems/endpoints)
    • It provides great flexibility for developers as it not only has a lot of predefined ready to use the function but also provides the ability to use complex java code within the platform. Great tool if you have good developers available.
    Incentivized
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    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    Qlik
    • The print and export functionality are missing in the Community version which frustrates a lot of our clients as well as internal users.
    • The learning curve is very steep for all Talend products including DQ.
    • Lack of easy to create workflows for jobs that can be repeated.
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    Likelihood to Renew
    Manhattan Associates
    No answers on this topic
    Qlik
    Lack of report export and publication! Steep learning curve!
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    Usability
    Manhattan Associates
    No answers on this topic
    Qlik
    At this moment the usability of Talend Data Quality is optimal, too bad I cannot say the same in the first three months, it was always a problem due to its steep learning curve, but what matters is being able to use it effectively at this precise moment.
    Incentivized
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    Support Rating
    Manhattan Associates
    No answers on this topic
    Qlik
    Talend Data Quality gave us direct help in the learning process and prevented us from taking many more months to adapt and I appreciate this from the heart, I think that thanks to the support we can have very detailed reports that help increase the use of Talend Data Quality in the company.
    Incentivized
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    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
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    Qlik
    The engine with which it works to process a lot of information is striking, the comparison also being the connectors it has for different RDBMS, which other tools do not count as they are GNU licenses or community editions. The friendly and intuitive environment is what catches the eye. that's why I choose Talend over any other tool
    Incentivized
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    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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    Qlik
    • Definitely simplified the development efforts on our end in doing the data integration, saving lots of human hours.
    • Small company, so cost could be a problem for these services, but works so far.
    Incentivized
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