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Manhattan Active Customer Engagement vs. UpContent

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Manhattan Active Customer Engagement

    Score8 out of 10
    N/AA solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard.N/A

    UpContent

    Score10 out of 10
    N/AUpContent is a content discovery tool that focuses on delivering quality results and helping users find precisely the content they need when they need it. The vendor says the that four filters included with their solution help users in the following areas: Recency - sorts content so the most recent is seen first Relevance - sorts content so what's most relevant to the topic is seen first Shareability - uses psychological…

    $0

    1 Topic

    Pricing
    Manhattan Active Customer EngagementUpContent
    Editions & Modules
    No answers on this topic
    Free
    $0
    1 Topic
    Starter
    $7/Month
    3 Topics
    Engager
    $19/Month
    10 Topics
    Leader
    $45/Month
    25 Topics
    Offerings
    Pricing Offerings
    Manhattan Active Customer EngagementUpContent
    Free Trial
    NoNo
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    Manhattan Active Customer EngagementUpContent
    Content Publishing
    Comparison of Content Publishing features of Manhattan Active Customer Engagement and UpContent
    Feature
    Manhattan Active Customer Engagement
    -
    Ratings
    UpContent
    9.5
    1 Ratings
    20% above category average
    Content hub00 Ratings10.01 Ratings
    Content distribution00 Ratings9.01 Ratings
    Content promotion00 Ratings9.01 Ratings
    Content automation00 Ratings10.01 Ratings
    Best Alternatives
    Manhattan Active Customer EngagementUpContent
    Small Businesses
    Simplify360
    Score7.8 out of 10
    Contently
    Score9.9 out of 10
    Medium-sized Companies
    Customer.io
    Score9.1 out of 10
    CoSchedule Marketing Suite
    Score10 out of 10
    Enterprises
    SAP Service Cloud
    Score8.5 out of 10
    PathFactory
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Manhattan Active Customer EngagementUpContent
    Likelihood to Recommend
    8.0
    (1 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Manhattan Active Customer EngagementUpContent
    Likelihood to Recommend
    Manhattan Associates
    The cloud-native technological architecture on which Manhattan Active WM is built is designed for scalability, flexibility, and easy upgradeability. A responsive user interface, which is available on a tablet or fixed station and supports several of these operations, provides the unified control capabilities of the system. Real-time data is shown in a variety of ways, including a global map of facilities, individual facility data, labor utilization, and tasks broken down by job function.
    Incentivized
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    UpContent
    UpContent is effective for helping you:
    • Gather information several different content sources
    • Leverage curated content with social media, email newsletters, and on your website to help you provide audiences with important information
    • Curate content topics by vertical for use in ABM -- you can give reps topic hubs to keep themselves up-to-date. Plus, it's a great way for them to find content to use as "conversation starters with their prospects.
    I love that UpContent integrates with HubSpot, Rasa.io, SocialBee and other tools that we use on a daily basis.
    Incentivized
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    Pros
    Manhattan Associates
    • Permanently Adaptive.
    • Seamlessly Integrated.
    • Greater Visibility.
    Incentivized
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    UpContent
    • Organize content from multiple sources
    • Helps you leverage curated content more easily for use on social media
    • Allows you to quickly share articles with your audience that you think will resonate with them
    Incentivized
    Read full review
    Cons
    Manhattan Associates
    • User Interface.
    • Data Security.
    • API's
    Incentivized
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    UpContent
    • I'd like an option to use UpContent to curate content into a blog post -- to make it easy to do "news round-up" type posts.
    Incentivized
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    Alternatives Considered
    Manhattan Associates
    Manhattan enables seamless business configuration and interoperability. Manhattan Associates' architectural principles will drive the creation of cloud-native apps. These principles were developed to ensure that Manhattan Associates' solutions could achieve the engineering velocity that its end clients demanded while also striving to reduce the cost of innovation. As a consequence, you are not obliged to wait for technology to catch up to your decision-making before introducing new goods and services to your customers.
    Incentivized
    Read full review
    UpContent
    Scoop.it allows you to create blog posts that pertain to a specific piece of curated content. This is not a feature in UpContent.
    Incentivized
    Read full review
    Return on Investment
    Manhattan Associates
    • Implementation of the whole supply chain and fulfilment.
    • Better Data Management.
    • Effective use of configurations.
    Incentivized
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    UpContent
    • We are able to gain efficiency in our social media efforts
    • Improve productivity when it comes to developing newsletters
    • Help us build our thought leadership with curated content
    Incentivized
    Read full review
    ScreenShots

    UpContent Screenshots

    Screenshot of UpContent's search results page - 3 columns.