Manhattan Active Customer Engagement vs. WEBCON BPS
| Product | Rating | Most Used By | Product Summary | Starting Price |
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Manhattan Active Customer Engagement | Score8 out of 10 | N/A | A solution focusing on providing call center and service agents information about when and why customers buy a brand's products, and that also lets customers use digital self-service to lighten the workload of agents. Agents are given access to complete customer histories, with a variety of tools united in a single agent dashboard. | N/A |
WEBCON BPS | Score9.1 out of 10 | Mid-Size Companies (51-1,000 employees) | WEBCON Business Process Suite is a comprehensive solution for Microsoft SharePoint. The solution offers a multilingual SharePoint based interface with dedicated mobile access to tasks and documents. Its graphic process designer helps the user configure and draw business process scenarios and supports simple creation of forms and workflow steps and paths. | $0 installation |
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| Editions & Modules | No answers on this topic |
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| Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
| Additional Details | — | WEBCON BPS Express is a free edition for test and productive use up to 10 GB of database size (see starter.webcon.com) WEBCON BPS Standard and Enterprise versions are available as perpetual, per user licenses. Pay per month model is also available. | ||||||||||||||
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| Manhattan Active Customer Engagement | WEBCON BPS | |
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| Small Businesses | Simplify360 Score7.8 out of 10 | Process Street Score8.2 out of 10 |
| Medium-sized Companies | Customer.io Score9.1 out of 10 | TIBCO® BPM Enterprise Score8 out of 10 |
| Enterprises | SAP Service Cloud Score8.5 out of 10 | IBM Business Automation Workflow Score10 out of 10 |
| All Alternatives | View all alternatives | View all alternatives |
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| Likelihood to Recommend | 8.0 | 9.1 |
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| ScreenShots | WEBCON BPS Screenshots |






