Ekata by Mastercard vs. Onfido

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ekata
Score 8.6 out of 10
N/A
Ekata, a former part of the Whitepages company, and now a Mastercard company since the April 2021 acquistion, offers identity verification, data validation, and data enrichment services based on the Ekata Identity Engine (EIE), a machine learning based system used to derive links from real-time transactions within the company's proprietary network and data licenses. The service includes address and phone number validation APIs, among other services.N/A
Onfido
Score 6.8 out of 10
N/A
Onfido simplifies identity verification with a platform used by over 900 businesses with the goal of navigating KYC and AML requirements, stopping fraud, and delivering exceptional onboarding experiences.N/A
Pricing
Ekata by MastercardOnfido
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
EkataOnfido
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
User Ratings
Ekata by MastercardOnfido
Likelihood to Recommend
9.0
(1 ratings)
7.3
(1 ratings)
User Testimonials
Ekata by MastercardOnfido
Likelihood to Recommend
Mastercard
Fraud data analysis programming is available. Advanced backtracking studies, repartitions and possibility modelers, data collation and analysis of time sequences. It has artificial intelligence and automation to optimize the promptness and accuracy of the fraud discovery platform. they combine predictive analysis methods, which allows you to quickly discover possible imminences that endanger security.
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Onfido
Onfido is well suited for integrations within a mobile app for automated document processing and validation e.g. driver's licenses, passports etc. Onfido is less well suited for web applications since the quality and accuracy of the checks is very dependent on the quality of the image captured which in general is less high quality from a webcam.
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Pros
Mastercard
  • Promises a comprehensive data approach, using evolved scanning so you can reveal dubious actions and patterns before they do harm
  • Prevents the attrition of income due to fraud, abuse and waste in cost and profit programs
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Onfido
  • Facial recognition of driver's license information
  • Easy to integrate SDK
  • Certified by governing bodies e.g soc 2 type 2 compliant
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Cons
Mastercard
  • The investigation of the effectiveness of the internal control system is a fundamental part of these commitments, this segment is the most responsible for the design, or if it does not fail, even if the software provides advanced tools.
  • The commitment cannot order as it was said previously only to the software; what is delegated is the command to exercise the commitment, which usually ends the ruling.
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Onfido
  • Dashboard - current analytics are very high level pass, consider, fail - would like a more detailed breakdown of reasons why consider / fail aggregated in an easy to view format.
  • Speed consistency - sometimes Onfido checks are very fast, sometimes it takes a lot longer
  • OCR - we had issues with OCR data quality and had to add a step for users to verify information captured via OCR from Driver's Licenses.
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Alternatives Considered
Mastercard
We have robust chargeback management software designed to quickly level out oddities based on a customer's first conduct to help us as a vulnerable business spot potential chargeback scams and revenue loss. It condescends to concentrate efforts on prevention instead of reaching sanctions and investigations and then falling into services to recover costs.
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Onfido
Ultimately went with Onfido due to previous experience with applications & products that had worked with Onfido and from research Onfido appeared to be one of the main providers in the space providing reassurance internally on use of relatively new technology. Onfido security and compliance was also standout helping pass internal audits by cybersecurity and legal. Downside with Onfido is that the pricing model is complex and relies on accurate predictions of platform/user growth to secure the best price-per-check which is challenging in a startup environment.
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Return on Investment
Mastercard
  • Enterprise fraud detection software solution is customized
  • Allows users to check trading activities against known patterns and discover inconsistencies
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Onfido
  • Strong ROI compared to manual alternatives
  • Slightly unclear how Onfido ROI would be better/worse than competitors in the space - a lot of similar offerings out there
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ScreenShots