TrustRadius: an HG Insights company

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Merchant e-Solutions

    Score6.8 out of 10
    N/AMerchant e-Solutions is a payment gateway software solution offered by Cielo.N/A

    XPAY

    Score9 out of 10
    N/AXPAY has multiple payment processing solutions that are able to cater to any type of business and industry especially the high-risk industry. Businesses may end up being labeled as “high-risk” by payment processors or financial institutions due to excessive chargeback, credit history, and other reasons. As a result, they will find it hard to set up merchant accounts. Each business is unique, so XPAY matches the business's needs with the: best market rates, fees, and…N/A
    Pricing
    Merchant e-SolutionsXPAY
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Merchant e-SolutionsXPAY
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details——
    More Pricing Information
    Best Alternatives
    Merchant e-SolutionsXPAY
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    No answers on this topic
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Visa Acceptance Solutions (CyberSource)
    Score10 out of 10
    Enterprises
    Checkout.com
    Score10 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Merchant e-SolutionsXPAY
    Likelihood to Recommend
    7.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Merchant e-SolutionsXPAY
    Likelihood to Recommend
    Cielo
    They are a great solution for any company using NetSuite's ERP platform as it is a direct integration into the software platform. They are able to accept all major credit card providers and their rates seem to be in line with the industry. As a small business, we do not have an account rep which does leave us feeling unimportant.
    Incentivized
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    XPAYMENTS INC.
    Xpay is perfect for a centralized location for all payments coming in. It also handles the security and ease to be incorporated by our IT team into the online portal. A vast array of different payment methods ensure all possible options are covered. You can then track what has been paid and now and send reminders.
    Incentivized
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    Pros
    Cielo
    • Process credit card payments.
    • Collect money faster.
    • Integrated with our NetSuite ERP system.
    Incentivized
    Read full review
    XPAYMENTS INC.
    • perfect for getting payment for invoices
    • allows users to use card payments
    • shows revenue real time
    Incentivized
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    Cons
    Cielo
    • User interface.
    • Account support for smaller businesses.
    Incentivized
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    XPAYMENTS INC.
    • could be more incorporable into accountancy software
    • easier OFX exportation
    Incentivized
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    Support Rating
    Cielo
    Perhaps they treat larger clients better, but we do not have an account rep and the only time we interact is when we have a problem or reach out to them.
    Incentivized
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    XPAYMENTS INC.
    No answers on this topic
    Alternatives Considered
    Cielo
    Much better rates and better to deal with.
    Incentivized
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    XPAYMENTS INC.
    Xpay could do with some more personalization features but is more cost effective. For example ability to add photos or videos to requests. Payment can be taken via ascend but accepts less payment types and is not as secure hence the replacement with Xpay. Xpay is a simplified version and easy to use and scale.
    Incentivized
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    Return on Investment
    Cielo
    • Reduced outstanding receivables.
    Incentivized
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    XPAYMENTS INC.
    • Saves a tone of time
    • Extra cost could be cheaper
    • Possibly cuts time for payments as people can pay however they like
    Incentivized
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    ScreenShots

    XPAY Screenshots

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