Micro Focus Diagnostics (discontinued) vs. Oracle Real User Experience Insight (discontinued)

I would say on 90% of our agent installs everything works without any modification. If the application however makes a large use of memory based cache and analysis that classes will need to be excluded from instrumentation or it will impact performance.

Incentivized

It supports multiple state-of-the-art technologies for data collection. It can support passive, zero-touch network data collection as well as various forms of Browser and Server instrumentation. The business, therefore, needs to start monitoring the experience of the real user. They need to set up Key Performance Indicators (KPI) that reflect the experience of the end-user. Service Level Agreements (SLAs) also need to be set up particularly at the business services level, in addition to the normal SLAs set up for the infrastructure availability and performance.

Incentivized

• Agent level customization - For highly performant applications we can easily exclude instrumentation, yet still receive the benefit of historical tracking on common data points like CPU, Heap and GC cycles.
• Support - In the 5+ years working with the product any HP solution engagements have been quick to provide a needed configuration solution.
• Agent Diversity - Have used the product across 6+ differing middleware technologies comprising dozens of version (both middleware and java) combinations.
• Agent installation - With its ability to support a silent type install, automating was a simple task.

Incentivized

• KPI dashboard
• Data Browser
• Performance and Violation Overview

Incentivized

• The product does offer a lot of functionality - This can lead to a cluttered user interface and does take some time to become comfortable and proficient in its use.
• Data Volume - We have had some issues in balancing the desire to keep all data and consuming infrastructure storage.

Incentivized

• High cost.
• Training is very expensive.

Incentivized

While it has been several years since using BMC Patrol I like that HP doesn't require me to have a custom module added for every different type of product I would like to instrument.

Incentivized

ExtraHop. I did use it, but it projects almost the same matrix.

Incentivized

• Performance Tuning - Product is fully integrated to provide baseline and drift across releases.

Incentivized

• Executive dashboard.
• RUEI can be used to monitor end-user activity and business services.

Incentivized