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Microsoft Defender for Cloud Apps vs. OpenText Threat Detection and Response

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Defender for Cloud Apps

    Score7.8 out of 10
    N/AMicrosoft Defender for Cloud Apps (formerly Microsoft Cloud App Security) is a multimode cloud access security broker.N/A

    OpenText Threat Detection and Response

    Score7.4 out of 10
    N/AA combined SIEM and SOAR, used to accelerate threat detection and response with holistic security analytics, native SOAR, and intelligent automation.N/A
    Pricing
    Microsoft Defender for Cloud AppsOpenText Threat Detection and Response
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Defender for Cloud AppsOpenText Threat Detection and Response
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Defender for Cloud AppsOpenText Threat Detection and Response
    Considered Both Products
    Microsoft
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    12 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    12 Answers
    80%
    Happy with the feature set
    4 Answers
    Lived up to sales and marketing promises
    91%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    91%
    Implementation went as expected
    10 Answers
    80%
    Implementation went as expected
    4 Answers
    Features
    Microsoft Defender for Cloud AppsOpenText Threat Detection and Response
    Security Information and Event Management (SIEM)
    Comparison of Security Information and Event Management (SIEM) features of Microsoft Defender for Cloud Apps and OpenText Threat Detection and Response
    Feature
    Microsoft Defender for Cloud Apps
    -
    Ratings
    OpenText Threat Detection and Response
    5.5
    4 Ratings
    36% below category average
    Centralized event and log data collection00 Ratings8.04 Ratings
    Correlation00 Ratings9.04 Ratings
    Event and log normalization/management00 Ratings8.04 Ratings
    Deployment flexibility00 Ratings6.04 Ratings
    Integration with Identity and Access Management Tools00 Ratings6.03 Ratings
    Custom dashboards and workspaces00 Ratings5.04 Ratings
    Host and network-based intrusion detection00 Ratings8.02 Ratings
    Data integration/API management00 Ratings5.01 Ratings
    Behavioral analytics and baselining00 Ratings2.01 Ratings
    Rules-based and algorithmic detection thresholds00 Ratings8.01 Ratings
    Response orchestration and automation00 Ratings2.01 Ratings
    Reporting and compliance management00 Ratings4.01 Ratings
    Incident indexing/searching00 Ratings1.01 Ratings
    Best Alternatives
    Microsoft Defender for Cloud AppsOpenText Threat Detection and Response
    Small Businesses
    No answers on this topic
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    IBM Security QRadar SIEM
    Score8.9 out of 10
    Enterprises
    No answers on this topic
    SolarWinds Security Event Manager (SEM)
    Score8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Defender for Cloud AppsOpenText Threat Detection and Response
    Likelihood to Recommend
    8.1
    (12 ratings)
    9.0
    (6 ratings)
    Usability
    8.8
    (2 ratings)
    7.0
    (1 ratings)
    Support Rating
    5.0
    (1 ratings)
    8.0
    (4 ratings)
    User Testimonials
    Microsoft Defender for Cloud AppsOpenText Threat Detection and Response
    Likelihood to Recommend
    Microsoft
    Microsoft Defender for Cloud Apps is well suited when working with other Microsoft Applications. For example, if you are working with Microsoft Office 365 it works very well when implementing CASB features. It works when implementing monitoring or blocks on Sanctioned applications however customizing the message to users is not that great.
    Incentivized
    Read full review
    OpenText
    In the current lot of hundreds of SIEM solutions out there in the market, ArcSight ESM is fairly less expensive with strong fundamentals in place. The log ingestion, correlation are very well performing and totally worth ROI. However, the tool has lost its way when it comes to staying abreast with current feature curve of SIEM technology and the evolution has not been done by MicroFocus. Search times are high and there is no major plug-in that has been introduced as part of the product life cycle.
    Incentivized
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    Pros
    Microsoft
    • The integration to Microsoft Entra ID is seamless, which allows Conditional Access to redirect the session to Microsoft Defender for Cloud App for it to take actions (Block or Monitor).
    • Tracker users' activity is very good when troubleshooting or running an investigate.
    • Detecting risky users through tight integration with Microsoft Entra ID is a very good feature.
    • Detecting mass downloads and blocking the download of files from non-manage company devices is a very good feature as well.
    Incentivized
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    OpenText
    • Integration with smart logger and ESM to create rules and easy management of the same.
    • Easy integration with all end point security management tool(IPS/IDS, Firewall, Anti-Virus) and their consolidated output at a single place to effectively rectifying true and false positives.
    Incentivized
    Read full review
    Cons
    Microsoft
    • It takes some time to scan and apply the policies when there is some sensitive information.
    • After it applies the policies, it works, but there is a delay.
    • It doesn't provide any way to scan Microsoft Teams when an external exchange of images is happening. You can always do the filtering on the documents during the chat, but if there is an image, then some kind of OCR capability is required to detect it. At present, there is no way [Microsoft Cloud App Security] can go and detect those kinds of images and alert us
    Incentivized
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    OpenText
    • It is slow comparing to any other SIEM Tool.
    • We have to create filter for each alerts need some custom filter .
    • Here we dont have any single tab for see all the alerts .also need some attractive features for dashboard.
    Incentivized
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    Usability
    Microsoft
    The interface is pretty simple and easy to use; however, you will need to do a lot of investigative research on your own to get comfortable with it. Originally, many of the Microsoft security tools had their own seperate consoles. Overtime, they have blended into one interface which is the ideal state. In some cases it is clear Microsoft had to pick which console a certain feature or setting was going to reside in and this leads to some confusion. For example, DLP is managed through Defender for Cloud Apps but you will also need to jump into Purview. For things like reverse proxy on your M365 tenant, you will need to go into Azure and setup conditional access rules. Not a big problem and I can understand why the settings are located where they are but for someone just starting out with Defender for Cloud Apps, it will take some time to figure out.
    Incentivized
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    OpenText
    Overall, it is a good investment in order for an organization to stay compliant and stay secure from all the wild things happening. It is definitely a cost effective tool with some good features including correlation, log storage, reporting and dashboards. If a customer is looking for advanced set of features, then I would highly not recommend this.
    Incentivized
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    Support Rating
    Microsoft
    I have not utilized actual support but the Sales and Product teams have been super helpful in moving our implementation forward and showing us the best practices.
    Incentivized
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    OpenText
    I personally haven't reached the support team, however, the engineers never complained about the Arcsight support team. We had some issues with the tool in the past but every time we reached the support, all issues were resolved in a timely manner.
    Incentivized
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    Alternatives Considered
    Microsoft
    More flexible and more features with easy integration with cloud services like Microsoft Azure and other cloud services. Overall both gives similar features but we prefer Microsoft cloud app security due to its high threat detection rate. mostly we have been able to stop the threat in very very less time.
    Incentivized
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    OpenText
    Multiple platforms are already supported by Arcsight. Support is good. Scripts can be used to get data from multiple threat intel sources & the same can be used in correlation rules to detect any suspicious activity. Reporting features are good & you can check any backdated information within new clicks.
    Incentivized
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    Return on Investment
    Microsoft
    • Cloud App Security saves us thousands of dollars finding and rectifying apps security issues
    • Identity Security Posture helps the organization identity stay in shape, saving thousands of dollars on security consultations
    • The cost of suffering a breach cannot be quantified, CAS helps minimize the chances of the attackers succeeding, with excellent historical logging for most operations
    Incentivized
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    OpenText
    • Logger helps us to decrease incident response times.
    • It also decreased our project times with the man/day calculations. Before this solution, it may take up to 10 men/days to do something. After this, it becomes nearly half of the time.
    Incentivized
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    ScreenShots