Microsoft Dynamics 365 Business Central vs. Orderwave

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics 365 Business Central
Score 7.9 out of 10
N/A
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.N/A
Orderwave
Score 8.0 out of 10
N/A
Orderwave is a web-based hosted application that is designed to automate and streamline operations for e-commerce, catalog, and direct marketing sales channels. Key features include: Subscription and Continuity Management Inventory and Warehouse Management Payment Processing Shopping Cart Robust Reporting Shipping Solutions Partial Order…N/A
Pricing
Microsoft Dynamics 365 Business CentralOrderwave
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft Dynamics 365 Business CentralOrderwave
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsWe have custom pricing available based on features needed, number of users, order volume and currencies supported.
More Pricing Information
Community Pulse
Microsoft Dynamics 365 Business CentralOrderwave
Top Pros
Top Cons
Features
Microsoft Dynamics 365 Business CentralOrderwave
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.6
6 Ratings
5% above category average
Orderwave
-
Ratings
Pay calculation7.86 Ratings00 Ratings
Benefit plan administration7.04 Ratings00 Ratings
Direct deposit files9.35 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.0
16 Ratings
10% above category average
Orderwave
-
Ratings
API for custom integration8.015 Ratings00 Ratings
Plug-ins8.013 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics 365 Business Central
9.0
20 Ratings
10% above category average
Orderwave
-
Ratings
Single sign-on capability9.016 Ratings00 Ratings
Role-based user permissions9.020 Ratings00 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Microsoft Dynamics 365 Business Central
5.1
21 Ratings
31% below category average
Orderwave
-
Ratings
Dashboards5.117 Ratings00 Ratings
Standard reports5.121 Ratings00 Ratings
Custom reports5.120 Ratings00 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.8
21 Ratings
14% above category average
Orderwave
-
Ratings
Accounts payable9.020 Ratings00 Ratings
Accounts receivable8.419 Ratings00 Ratings
Global Financial Support9.08 Ratings00 Ratings
Primary and Secondary Ledgers10.07 Ratings00 Ratings
Journals and Reconciliations10.010 Ratings00 Ratings
Configurable Accounting10.010 Ratings00 Ratings
Standardized Processes9.011 Ratings00 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.7
16 Ratings
10% above category average
Orderwave
-
Ratings
Inventory tracking9.016 Ratings00 Ratings
Automatic reordering6.79 Ratings00 Ratings
Location management9.013 Ratings00 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.9
19 Ratings
2% above category average
Orderwave
-
Ratings
Pricing7.117 Ratings00 Ratings
Order entry8.016 Ratings00 Ratings
Credit card processing10.011 Ratings00 Ratings
Cost of goods sold8.015 Ratings00 Ratings
Order Orchestration8.05 Ratings00 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.4
11 Ratings
13% above category average
Orderwave
-
Ratings
Billing Management8.39 Ratings00 Ratings
Cash and Asset Management9.010 Ratings00 Ratings
Travel & Expense Management7.86 Ratings00 Ratings
Budgetary Control & Encumbrance Accounting8.37 Ratings00 Ratings
Period Close10.010 Ratings00 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.7
8 Ratings
13% above category average
Orderwave
-
Ratings
Budgeting and Forecasting10.08 Ratings00 Ratings
Project Costing10.07 Ratings00 Ratings
Cost Capture10.08 Ratings00 Ratings
Capital Project Management8.05 Ratings00 Ratings
Customer Contract Compliance10.06 Ratings00 Ratings
Project Revenue Recognition8.04 Ratings00 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.7
4 Ratings
12% above category average
Orderwave
-
Ratings
Project Planning and Scheduling8.03 Ratings00 Ratings
Task Insight for Project Managers8.03 Ratings00 Ratings
Project Mobile Functionality8.03 Ratings00 Ratings
Definable Resource Pools7.03 Ratings00 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
9.7
3 Ratings
25% above category average
Orderwave
-
Ratings
Award Lifecycle Management10.03 Ratings00 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Microsoft Dynamics 365 Business Central
8.0
6 Ratings
14% above category average
Orderwave
-
Ratings
Bids Analyzed and Compared8.03 Ratings00 Ratings
Contract Authoring8.03 Ratings00 Ratings
Contract Repository7.03 Ratings00 Ratings
Requisitions-to-Purchase Orders Integrated7.55 Ratings00 Ratings
Supplier Management8.03 Ratings00 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
9.6
3 Ratings
38% above category average
Orderwave
-
Ratings
Risk Repository9.32 Ratings00 Ratings
Control Management9.43 Ratings00 Ratings
Control Efficiency Assessments9.32 Ratings00 Ratings
Issue Detection10.03 Ratings00 Ratings
Remediation and Certification9.72 Ratings00 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.7
3 Ratings
12% above category average
Orderwave
-
Ratings
Transportation Planning and Optimization8.02 Ratings00 Ratings
Transportation Execution Management8.02 Ratings00 Ratings
Trade and Customs Management8.02 Ratings00 Ratings
Fulfillment Management7.93 Ratings00 Ratings
Warehouse Workforce Management8.02 Ratings00 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Microsoft Dynamics 365 Business Central
7.1
3 Ratings
6% below category average
Orderwave
-
Ratings
Production Process Design9.02 Ratings00 Ratings
Production Management5.83 Ratings00 Ratings
Configuration Management1.32 Ratings00 Ratings
Work Execution9.02 Ratings00 Ratings
Manufacturing Costs8.63 Ratings00 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Microsoft Dynamics 365 Business Central
9.5
5 Ratings
27% above category average
Orderwave
-
Ratings
Forecasting9.05 Ratings00 Ratings
Inventory Planning10.05 Ratings00 Ratings
Performance Monitoring10.05 Ratings00 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Microsoft Dynamics 365 Business Central
9.3
2 Ratings
25% above category average
Orderwave
-
Ratings
Proposal Management9.01 Ratings00 Ratings
Product Master Data Management9.01 Ratings00 Ratings
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Microsoft Dynamics 365 Business CentralOrderwave
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User Ratings
Microsoft Dynamics 365 Business CentralOrderwave
Likelihood to Recommend
8.0
(21 ratings)
8.0
(1 ratings)
Likelihood to Renew
10.0
(1 ratings)
-
(0 ratings)
Usability
9.0
(3 ratings)
-
(0 ratings)
Availability
8.0
(1 ratings)
-
(0 ratings)
Support Rating
10.0
(2 ratings)
-
(0 ratings)
User Testimonials
Microsoft Dynamics 365 Business CentralOrderwave
Likelihood to Recommend
Microsoft
It addresses well some integration and connectivity issues with other software and adapted technologies: formulation and manufacturing batching software, scanners and bar codes, inventory, financials, emailing of invoices and statement, sales and purchasing... etc. I believe it to be better suited to a medium to large company. Not as simple and seamless as we expected for migrating from another Microsoft Dynamics software product (we moved from GP to NAV). Our staff is going through a tougher time than we thought to learn some procedures. Normal growing pains?!
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Intelligent Computer Concepts
If you manage orders of physical goods, Orderwave works just fine! They integrate with many e-comm platforms and are generally well-suited to those who sell products on their site, who want to send automated order receipts and confirmation emails, and for accounting purposes to tally up total sales (including taxes, shipping costs, etc.). The fact that they also integrate with our email platform makes it extra useful so I can really hone in on segmentation and order history. That's pretty invaluable to me, as an email marketer. If you don't sell goods, I can't see it being appropriate
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Pros
Microsoft
  • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
  • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
  • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
  • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
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Intelligent Computer Concepts
  • Order management is clearly important when you run an e-commerce platform. As I can only speak from a marketing perspective (not business intelligence or finance), please know I may be limited in what I know/share. It's seriously a ridiculously useful piece of software. Anyhow. Orderwave allows me to pull in order information into Listrak, our ESP (email service provider). With this information, I can segment on SO many levels such as order total, number of orders, date of last (or all) purchase(s), what was purchased, over what period of time X items were purchased.... the options are limitless.
  • Because I do a lot of testing with my emails - testing the whole customer experience from receiving an email to completing an order - I need the ability to review order information (name, address, items purchased, S&H info, tax info, etc. etc.). While our admin manages all the customization of that order receipt, I'm able to quickly make any changes necessary in the back end, like if I'm seeing a pricing discrepancy between what is advertised on our site and what the final order purchase was (usually due to the way we set up a bundle product and not an issue with the platform).
  • It's really, really easy to see if we have available inventory of select SKUs that we are about to promote. It also gives me an idea if there is an issue with syncing between SAP and Orderwave, or Orderwave and Magento (our e-comm platform).
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Cons
Microsoft
  • The version of software that we currently use isn't compatible with Windows 7, therefore we had to install it using the virtual computer under Windows XP. This created a few additional steps that the users had to go through in order to access the software which generated more calls to our IT Helpdesk.
  • We did research how much it would cost to upgrade the software so that we could get a version compatible with Windows 7, but the cost was way too expensive for our organization. Also, when we need to make updates or changes to the software, there are very few consultants who are familiar with the software so we are limited in who we can use for consulting services. Since we are limited in choosing consultants who can make updates and changes to the software the fees are usually really expensive for their services.
  • There is a .zup file that we constantly have to delete in order for the database to work properly and update. Users get a pop-up about once a week asking if they want to replace the .zup file and if the file is not deleted then the opening page for the software will not show up correctly and the database will not have the most up to date information.
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Intelligent Computer Concepts
  • I'm not the biggest fan of their email platform, but it does exactly what it needs to do... I just like drag & drop email builders. In addition, I've found that at times the code editor doesn't expand very large, so I often have to copy & paste into a separate code editor (such as Sublime Text) to edit a few lines of code. While the WYSIWYG editor opens in a new window allowing it to more easily expand, I don't get that with the code editor (at least not in Chrome on Mac).
  • Support documentation is still a little difficult to manage, but I have noticed truly significant improvements and am more easily able to find the things I need. Our AM is able to help me when I can't find something, which is a big help. I'm sure in time it will improve more.
  • The overall look and feel feels old. Like the email platform, it does exactly what it needs to do and it does it well without issue. But the innards feel like Windows XP in 2018. The walls are sturdy and supportive; it just needs a new coat of paint. :)
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Likelihood to Renew
Microsoft
We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
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Intelligent Computer Concepts
No answers on this topic
Usability
Microsoft
It has simplified all processes and reduces turnaround time for month end processes. You can easily navigate through the dashboard which is very user friendly and easily guides you to different functionalities. Duplications of Invoices is avoided because NAV rejects posting of an invoice number already in the system so you increase accuracy.
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Intelligent Computer Concepts
No answers on this topic
Support Rating
Microsoft
It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
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Intelligent Computer Concepts
No answers on this topic
Alternatives Considered
Microsoft
I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
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Intelligent Computer Concepts
I wasn't involved in the purchasing decision of Orderwave, but I am familiar with IBM Order Management (used in the past) and much prefer Orderwave. It's cleaner and the information I need is more direct an apparent. Despite it's 'old' look, it's far more effective and far easier to use. I need easy. My day is spent between 10+ applications and if something isn't easy to use, I just won't use it. Orderwave lets me do my job well
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Return on Investment
Microsoft
  • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
  • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
  • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
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Intelligent Computer Concepts
  • It has really helped us with business intelligence and gathering more information on who our customers are, what they have (or haven't) purchased, and how we can more effectively market to them. The BI has also helped our telemarketing side (with the call center) better understand what products are most frequently ordered over the phone vs online.
  • Managing stock levels is super easy and allows our marketing team to more effectively merchandise and promote products. Without this, we would just be guessing what we should promote.
  • I think one of the biggest ROI pieces has been the customizability of the Order Confirmation email. We have a dynamic tool that our email provider offers that serves up products based on what the customer has ordered, viewed, and abandoned, so we can dynamically populate those products in the Order Confirmation email. Orderwave helped us create a custom variable that we could use with our ESP's dynamic code, and we've seen an increase (~3-4%) in sales from the Confirmation email.
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ScreenShots

Orderwave Screenshots

Screenshot of Home page of Orderwave