146 Ratings
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Score 7.5 out of 100
1 Rating
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Score 8 out of 100

Likelihood to Recommend

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)

It addresses well some integration and connectivity issues with other software and adapted technologies: formulation and manufacturing batching software, scanners and bar codes, inventory, financials, emailing of invoices and statement, sales and purchasing... etc. I believe it to be better suited to a medium to large company. Not as simple and seamless as we expected for migrating from another Microsoft Dynamics software product (we moved from GP to NAV). Our staff is going through a tougher time than we thought to learn some procedures. Normal growing pains?!
FRANCISCO OLIVEIRA | TrustRadius Reviewer

Orderwave

If you manage orders of physical goods, Orderwave works just fine! They integrate with many e-comm platforms and are generally well-suited to those who sell products on their site, who want to send automated order receipts and confirmation emails, and for accounting purposes to tally up total sales (including taxes, shipping costs, etc.). The fact that they also integrate with our email platform makes it extra useful so I can really hone in on segmentation and order history. That's pretty invaluable to me, as an email marketer. If you don't sell goods, I can't see it being appropriate
Steffany Winkelmann | TrustRadius Reviewer

Feature Rating Comparison

Payroll Management

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.6
Orderwave
Pay calculation
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.8
Orderwave
Benefit plan administration
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.0
Orderwave
Direct deposit files
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.3
Orderwave
Salary revision and increment management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.0
Orderwave
Reimbursement management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.0
Orderwave

Customization

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
5.8
Orderwave
API for custom integration
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
6.3
Orderwave
Plug-ins
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
5.3
Orderwave

Security

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.6
Orderwave
Single sign-on capability
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.8
Orderwave
Role-based user permissions
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.4
Orderwave

Reporting & Analytics

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.7
Orderwave
Dashboards
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.3
Orderwave
Standard reports
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.4
Orderwave
Custom reports
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.6
Orderwave

General Ledger and Configurable Accounting

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Accounts payable
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.7
Orderwave
Accounts receivable
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.7
Orderwave
Global Financial Support
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.0
Orderwave
Primary and Secondary Ledgers
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.1
Orderwave
Intercompany Accounting
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Localizations
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.1
Orderwave
Journals and Reconciliations
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.4
Orderwave
Enterprise Accounting
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.6
Orderwave
Configurable Accounting
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.3
Orderwave
Centralized Rules Framework
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.1
Orderwave
Standardized Processes
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.6
Orderwave

Inventory Management

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.7
Orderwave
Inventory tracking
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.8
Orderwave
Automatic reordering
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
6.3
Orderwave
Location management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.4
Orderwave
Manufacturing module
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.4
Orderwave

Order Management

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.5
Orderwave
Pricing
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.2
Orderwave
Order entry
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.9
Orderwave
Credit card processing
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
6.7
Orderwave
Cost of goods sold
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Order Orchestration
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
End-to-end order visibility
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Order exception Resolution
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
5.9
Orderwave

Subledger and Financial Process

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.9
Orderwave
Automated Invoice Processing
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.2
Orderwave
Shared Services Payments
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.9
Orderwave
Billings Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.5
Orderwave
Customer Receipt Applications
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.2
Orderwave
Customer Collections
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.1
Orderwave
Revenue Recognition
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.1
Orderwave
Cash Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.6
Orderwave
Asset Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.1
Orderwave
Travel & Expense Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.5
Orderwave
Budgetary Control & Encumbrance Accounting
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.5
Orderwave
Period Close
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.5
Orderwave
Transactions Tax
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.1
Orderwave
Subledger Reconciliations
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.4
Orderwave
3rd Party Accounting Systems
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
6.0
Orderwave

Project Financial Management

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.1
Orderwave
Budgeting and Forecasting
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.6
Orderwave
Project Costing
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.1
Orderwave
Cost Capture
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.5
Orderwave
Capital Project Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.1
Orderwave
Customer Invoicing
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.7
Orderwave
Customer Contract Compliance
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.9
Orderwave
Project Revenue Recognition
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Project Financial Performance Analysis
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.9
Orderwave
Project Financials Dashboard
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Real-time Financial Reporting
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Embedded Business Intelligence
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.0
Orderwave
Project Planning Collaboration
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave

Project Execution Management

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.8
Orderwave
Project Planning and Scheduling
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Project Manager Dashboard
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Resource Manager Dashboard
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Task Insight for Project Managers
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Project Manager Mobile Functionality
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Team Member Task Collaboration
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.1
Orderwave
Team Member Mobile Functionality
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.0
Orderwave
Project Candidate Search
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.0
Orderwave
Project Candidate Comparison and Analysis
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Defineable Resource Pools
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.1
Orderwave
Defineable Resource Pools
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.0
Orderwave
Talent Profiles
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.0
Orderwave
Real-Time Project Reporting
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Absence Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Product Lifecycle Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave

Grants Management

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.7
Orderwave
Award Lifecycle Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
10.0
Orderwave
Spending Control
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
10.0
Orderwave
Indirect Cost Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
10.0
Orderwave
Billing
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.8
Orderwave

Procurement

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.7
Orderwave
Sourcing Team Collaboration
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.5
Orderwave
Sourcing Analysis
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.1
Orderwave
Bids Analyzed and Compared
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Catalog Shopping E-Commerce for Employees
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.0
Orderwave
Contract Authoring
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Contract Compliance Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Contract History
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Contract Renewal Automation
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Contract Repository
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.1
Orderwave
Contract Standardization and Enforcement
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.1
Orderwave
Electronic Signatures
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.0
Orderwave
Invoice Automated Matching
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Purchasing Risk and Compliance Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Requisitions-to-Purchase Orders Integrated
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.9
Orderwave
Spend Compliance Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.0
Orderwave
Supplier Assessment
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
6.9
Orderwave
Supplier Communication and Collaboration
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Supplier Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Supplier Portal
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.1
Orderwave

Risk Management

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.6
Orderwave
Risk Repository
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.3
Orderwave
Control Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.4
Orderwave
Control Mapping
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.4
Orderwave
Control Efficiency Assessments
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.3
Orderwave
Automated Control Assessments
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.3
Orderwave
Assessment Capture
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
10.0
Orderwave
Issue Detection
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
10.0
Orderwave
Automatic Notification
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
10.0
Orderwave
Remediation and Certification
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.7
Orderwave

Logistics

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.7
Orderwave
Transportation Planning and Optimization
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Transportation Sourcing Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Transportation Process Integration
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
6.0
Orderwave
Transportation Execution Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Freight Payment Automation
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.0
Orderwave
Trade Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Trade Regulatory Compliance Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Customs Entry Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Customs Document Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Customs Document Collaboration
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
6.7
Orderwave
Fulfillment Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.8
Orderwave
Inventory Visibility
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave
Warehouse Workforce Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave

Manufacturing

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.1
Orderwave
Production Process Design
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.0
Orderwave
Supply Chain Business Flows
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.0
Orderwave
Production Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
5.7
Orderwave
Contracted Manufacturing Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
3.3
Orderwave
Configuration Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
1.4
Orderwave
Work Definition
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.0
Orderwave
Work Execution
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.0
Orderwave
Advanced Fulfillment
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.0
Orderwave
Manufacturing Costs
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.6
Orderwave

Supply Chain

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.0
Orderwave
Forecasting
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.5
Orderwave
Inventory Planning
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
7.4
Orderwave
Multi-tier Supply Chain Planning
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
6.6
Orderwave
Performance Monitoring
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
6.6
Orderwave

Product Lifecycle Management

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.3
Orderwave
Ideation Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.0
Orderwave
Requirements Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
10.0
Orderwave
Proposal Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.0
Orderwave
Innovation Portfolio Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.0
Orderwave
Product Master Data Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.0
Orderwave
Vendor Portal
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
9.0
Orderwave
Project Portfolio Management
Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
10.0
Orderwave

Pros

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)

  • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
  • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
  • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
  • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
Jenny Christensen | TrustRadius Reviewer

Orderwave

  • Order management is clearly important when you run an e-commerce platform. As I can only speak from a marketing perspective (not business intelligence or finance), please know I may be limited in what I know/share. It's seriously a ridiculously useful piece of software. Anyhow. Orderwave allows me to pull in order information into Listrak, our ESP (email service provider). With this information, I can segment on SO many levels such as order total, number of orders, date of last (or all) purchase(s), what was purchased, over what period of time X items were purchased.... the options are limitless.
  • Because I do a lot of testing with my emails - testing the whole customer experience from receiving an email to completing an order - I need the ability to review order information (name, address, items purchased, S&H info, tax info, etc. etc.). While our admin manages all the customization of that order receipt, I'm able to quickly make any changes necessary in the back end, like if I'm seeing a pricing discrepancy between what is advertised on our site and what the final order purchase was (usually due to the way we set up a bundle product and not an issue with the platform).
  • It's really, really easy to see if we have available inventory of select SKUs that we are about to promote. It also gives me an idea if there is an issue with syncing between SAP and Orderwave, or Orderwave and Magento (our e-comm platform).
Steffany Winkelmann | TrustRadius Reviewer

Cons

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)

  • The version of software that we currently use isn't compatible with Windows 7, therefore we had to install it using the virtual computer under Windows XP. This created a few additional steps that the users had to go through in order to access the software which generated more calls to our IT Helpdesk.
  • We did research how much it would cost to upgrade the software so that we could get a version compatible with Windows 7, but the cost was way too expensive for our organization. Also, when we need to make updates or changes to the software, there are very few consultants who are familiar with the software so we are limited in who we can use for consulting services. Since we are limited in choosing consultants who can make updates and changes to the software the fees are usually really expensive for their services.
  • There is a .zup file that we constantly have to delete in order for the database to work properly and update. Users get a pop-up about once a week asking if they want to replace the .zup file and if the file is not deleted then the opening page for the software will not show up correctly and the database will not have the most up to date information.
Roberta Jones | TrustRadius Reviewer

Orderwave

  • I'm not the biggest fan of their email platform, but it does exactly what it needs to do... I just like drag & drop email builders. In addition, I've found that at times the code editor doesn't expand very large, so I often have to copy & paste into a separate code editor (such as Sublime Text) to edit a few lines of code. While the WYSIWYG editor opens in a new window allowing it to more easily expand, I don't get that with the code editor (at least not in Chrome on Mac).
  • Support documentation is still a little difficult to manage, but I have noticed truly significant improvements and am more easily able to find the things I need. Our AM is able to help me when I can't find something, which is a big help. I'm sure in time it will improve more.
  • The overall look and feel feels old. Like the email platform, it does exactly what it needs to do and it does it well without issue. But the innards feel like Windows XP in 2018. The walls are sturdy and supportive; it just needs a new coat of paint. :)
Steffany Winkelmann | TrustRadius Reviewer

Likelihood to Renew

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV) 10.0
Based on 1 answer
We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
Roberta Jones | TrustRadius Reviewer

Orderwave

No score
No answers yet
No answers on this topic

Usability

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV) 8.0
Based on 1 answer
Both the Classic and RTC interfaces are very intuitive.
Brian Sanders | TrustRadius Reviewer

Orderwave

No score
No answers yet
No answers on this topic

Alternatives Considered

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)

I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
Gene Fagelson | TrustRadius Reviewer

Orderwave

I wasn't involved in the purchasing decision of Orderwave, but I am familiar with IBM Order Management (used in the past) and much prefer Orderwave. It's cleaner and the information I need is more direct an apparent. Despite it's 'old' look, it's far more effective and far easier to use. I need easy. My day is spent between 10+ applications and if something isn't easy to use, I just won't use it. Orderwave lets me do my job well
Steffany Winkelmann | TrustRadius Reviewer

Return on Investment

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)

  • We're able to keep better track of key parts that are crucial to our manufacturing process, since they are imported. Which means we meet our deadlines, that means happy clients.
  • Due to the streamlined process, the reporting is more consistent and our review meetings are more productive.
Julia Gonzalez | TrustRadius Reviewer

Orderwave

  • It has really helped us with business intelligence and gathering more information on who our customers are, what they have (or haven't) purchased, and how we can more effectively market to them. The BI has also helped our telemarketing side (with the call center) better understand what products are most frequently ordered over the phone vs online.
  • Managing stock levels is super easy and allows our marketing team to more effectively merchandise and promote products. Without this, we would just be guessing what we should promote.
  • I think one of the biggest ROI pieces has been the customizability of the Order Confirmation email. We have a dynamic tool that our email provider offers that serves up products based on what the customer has ordered, viewed, and abandoned, so we can dynamically populate those products in the Order Confirmation email. Orderwave helped us create a custom variable that we could use with our ESP's dynamic code, and we've seen an increase (~3-4%) in sales from the Confirmation email.
Steffany Winkelmann | TrustRadius Reviewer

Screenshots

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)

Pricing Details

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Orderwave

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Rating Summary

Likelihood to Recommend

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.2
Orderwave
8.0

Likelihood to Renew

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
10.0
Orderwave

Usability

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave

Reliability and Availability

Microsoft Dynamics 365 Business Central (formerly Dynamics NAV)
8.0
Orderwave

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