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Microsoft Dynamics RMS (Discontinued) vs. RetailEdge

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics RMS (Discontinued)

    Score6 out of 10
    N/AMicrosoft Dynamics RMS was a retail point of sale and RMS. Support for the product ended in 2016.N/A

    RetailEdge

    Score7.5 out of 10
    N/ARetailEdge is a point of sale solution with features such as inventory management, customer relationship management, and mobile deplyoment.N/A
    Pricing
    Microsoft Dynamics RMS (Discontinued)RetailEdge
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics RMS (Discontinued)RetailEdge
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Best Alternatives
    Microsoft Dynamics RMS (Discontinued)RetailEdge
    Small Businesses
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    Square POS
    Score9 out of 10
    Medium-sized Companies
    Epicor Eagle
    Score7.9 out of 10
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    Enterprises
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    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics RMS (Discontinued)RetailEdge
    Likelihood to Recommend
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    User Testimonials
    Microsoft Dynamics RMS (Discontinued)RetailEdge
    Likelihood to Recommend
    Discontinued Products
    Like I said before, it's great to use when you have to manage multiple warehouses, multiple stores or multiple websites, or all of the above and you need to keep an up to date inventory for all locations. Once learned it will make anyone's job much easier to do each day.
    Incentivized
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    High Meadow Business Solutions
    Many of our competitors were franchised base or a "factory store" meaning they HAD to use a specific software. This could be nice, but also very intrusive, in that they saw everything you were doing and could dictate what/when/how you ordered merchandise. So this is good for the independent retailer who does not need or have access to something created at a large corporate level.
    Incentivized
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    Pros
    Discontinued Products
    • Once you set it up correctly, it just works
    • Can be customized
    • Tons of options
    Incentivized
    Read full review
    High Meadow Business Solutions
    • The front end register was ideal for new, young sales and customer service reps. Detailed reports and cutomer management worked really well.
    • Gift card issuing and redeeming was very easy and simple to track
    • Individual user id's meant we could track sales for contests and customer service issues as well
    Incentivized
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    Cons
    Discontinued Products
    • Steep learning curve
    • Not as advanced as new systems on the market
    • Can be buggy with websites
    Incentivized
    Read full review
    High Meadow Business Solutions
    • Like any complex program there were bells and whistles that were bundled and only available if you paid for a better package.
    • Tech Support was paid for on an annual plan and even though we rarely needed it, the few occasions I did have to call (never during regular working hours of course) I wan't a "gold" member and therefore had to pay or wait or both
    Incentivized
    Read full review
    Alternatives Considered
    Discontinued Products
    It's been so long since we actually chose this program, I am not sure of the competitors out now. I started using it a couple years ago, but our company has used it for maybe 10 years now? We plan on reviewing other systems next year, so I will know more then.
    Incentivized
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    High Meadow Business Solutions
    Only system for POS I ever used. I looked at others, but couldn't stomach the idea of migrating all that info to another system.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • It has saved us time by not having to do anything manually
    • It has kept our inventory updated so customers are not upset
    • It's always worked, so not a lot of dev/support money required
    Incentivized
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    High Meadow Business Solutions
    • I could not have done daily business without it
    • It knew a lot more about the retail process than I did. For instance, I knew I should look at sell through reports, but did not know how to run them or read them. Their tutorials were very helpful
    • Even though I complained about the tech support, their user base forums were great for knowledge and trouble shooting and seemed to be well proctored by the comapny as well.
    Incentivized
    Read full review
    ScreenShots