Microsoft Security Copilot vs. Radiant AI SOC

It's easy to integrate with other tools because it's a native Microsoft solution for generating OAuth tokens and handling other integrations. But as far as querying for data, using the LLM to analyze it and find that needle in the haystack, whatever, I feel it's terrible. In my experience, it just takes so much manipulation to get it to actually do what you want it to do.

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• Sometimes people don't know how to do a certain feature, especially in Excel, for example. It's a little bit more complex and a community for certain people. And with just a couple of questions about using Microsoft Security Copilot, they can get their answers ready, not having to get support from IT, right? So it eliminates multiple tickets and support from personnel on our team, and they can get the response themselves via this assistant.

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• I don't have that as of yet. I do like the product for now. I'm sure that as I use it more, I will find things that can be improved. Just understanding how it integrates with the Microsoft ecosystem, it works just fine for what I use it for.

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We are not going to stop using M365 and our environment is large enough that there is not enough in-house expertise to handle all aspects of security, even with the help of a MSSP. Security Copilot helps us shore up the knowledge gap and keep our organization's security posture tight.

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Anyone can use it. Easy to prompt, also capabilities to become advance with custom agents. It can become custom to your workflow. Many people will have their unique experiences to share and results are generally positive. This is a growth in the product from the effect of community and adoption/usage.

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Never contacted support

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My usage of other products is based on SIEM tools. So far, Microsoft Security Copilot is the only product I've seen that works across multiple technologies/products to provide full visibility into security tooling using AI. I know other vendors are working towards this, but Microsoft has definitely taken a lead.

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• I'd say it was initially negative because it took us time to learn it and understand how to build the workflow around it. But since then, we've been able to speed up and adjust and adapt and move a lot faster. So it's overall.
• It is definitely in the positive area now.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info