Microsoft Viva Glint vs. SurveySensum

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Viva Glint
Score 9.0 out of 10
N/A
A solution to improve engagement and performance with recommended actions and data-driven insights across employee lifecycle and organization-wide surveys. Glint was acquired by LinkedIn in October 2018, and is now Microsoft Viva Glint, an app that is available standalone or as part of Microsoft's Viva Suite of employee engagement applications.N/A
SurveySensum
Score 0.0 out of 10
N/A
SurveySensum is a customer feedback platform that helps businesses to gather and act on their feedback across industries like B2B, SaaS, Telecom, NBFC, etc. SurveySensum comes with professional guidance to help users close the feedback loop in real-time.
$3,600
per year 250 responses and 5000 emails per month
Pricing
Microsoft Viva GlintSurveySensum
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft Viva GlintSurveySensum
Free Trial
NoYes
Free/Freemium Version
NoYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
Microsoft Viva GlintSurveySensum
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User Ratings
Microsoft Viva GlintSurveySensum
Likelihood to Recommend
8.2
(5 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Support Rating
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Microsoft Viva GlintSurveySensum
Likelihood to Recommend
Microsoft
Glint is a really user friendly and visually appealing platform for survey recipients. They also have a great support team, who are helpful in answering our questions. Areas where Glint can improve is more on the admin side. If you only need to run your surveys a few times a year (which is what we do with our 360 & employee engagement surveys), it’s not going to be bad at all. For our exit interview process, we run them for every leaver and are running into difficulties with how to streamline how to upload the data in an efficient and non-time consuming way. I also think data reporting can be better & more user friendly.
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SurveySensum
No answers on this topic
Pros
Microsoft
  • Great way to create and send surveys.
  • Easy to fill out when expecting 100s of responses.
  • Effective at collating response for management teams to review.
  • Ability to complete on mobile devices.
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SurveySensum
No answers on this topic
Cons
Microsoft
  • The commenting process could be improved--sometimes a survey will skip ahead when you aren't ready to proceed
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SurveySensum
No answers on this topic
Usability
Microsoft
INCREDIBLY easy for the end-user. The only questions we had were around confidentiality/anonymity. We tried to further address these with other surveys by calling out and explaining how Glint worked. As an admin, it is also quite simple and easy to find answers when you don't have them.
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SurveySensum
No answers on this topic
Support Rating
Microsoft
The technical support has been on point from implementation through to when we were running on our own with our surveys. It's great to have People Science support but we did find that oftentimes we knew our organization better and should be speaking to leadership about these results instead of PS. It was great to throw lines out to them for trends, especially when it came to Covid, Return to Office, and Diversity.
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SurveySensum
No answers on this topic
Alternatives Considered
Microsoft
The only comparable product I've used is Rypple, which I'm not sure still exists. Glint is a superior product in pretty much every way I can remember, from the employee survey experience to the output reports.
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SurveySensum
No answers on this topic
Return on Investment
Microsoft
  • Feeling more involved in company decisions.
  • Getting feedback to management on critical problems.
  • Having a place to vent in anonymity.
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SurveySensum
No answers on this topic
ScreenShots

SurveySensum Screenshots

Screenshot of the SurveySensum role-based NPS dashboards, that display role-specific metrics across the organization.Screenshot of real-time detractor alerts to detect dissatisfied and at-risk customers, and that make it hard for a customer to leave by closing the feedback loop on-spot.Screenshot of an automated workflow, used to route support tickets based on topic, issue or intent and improve customer service.Screenshot of interaction analytics, to find potential bottlenecks and improve the customer experienceScreenshot of SurveySensum's AI-powered text and sentiment analysis tool, used to find the hidden value within customer feedback