OpenScape Voice is an enterprise telephony software application for mid- and large-sized organizations. As part of the OpenScape Enterprise portfolio, the software provides communication services for employees, customers, and external stakeholders.
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Pricing
Mitel OpenScape Voice
Editions & Modules
No answers on this topic
Offerings
Pricing Offerings
Mitel OpenScape Voice
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No
Entry-level Setup Fee
No setup fee
Additional Details
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More Pricing Information
Community Pulse
Mitel OpenScape Voice
Considered Both Products
Mitel Networks Corporation
Verified User
Chose Mitel OpenScape Voice
As we predominantly have a cisco environment we have used Cisco VOIP solutions in the past, which obviously integrate very well, however Unify does an excellent job at integrating into our networks with out problems and doesn't require too much manual configuring or changes.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Key User Insights
Would buy again
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Delivers good value for the price
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Happy with the feature set
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Lived up to sales and marketing promises
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Implementation went as expected
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Features
Mitel OpenScape Voice
Cloud PBX
Comparison of Cloud PBX features of Mitel OpenScape Voice
Feature
Mitel OpenScape Voice
8.2
1 Ratings
3% above category average
Hosted PBX
8.01 Ratings
Multi-level Interactive Voice Response (IVR)
7.01 Ratings
User templates
9.01 Ratings
Call reports
8.01 Ratings
Directory of employee names
9.01 Ratings
Call Management
Comparison of Call Management features of Mitel OpenScape Voice
Feature
Mitel OpenScape Voice
8.7
1 Ratings
6% above category average
Answering rules
9.01 Ratings
Call recording
9.01 Ratings
Call park
8.01 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Mitel OpenScape Voice
Feature
Mitel OpenScape Voice
9.0
1 Ratings
13% above category average
Audio conferencing
9.01 Ratings
Mobile apps
Comparison of Mobile apps features of Mitel OpenScape Voice
We have used 3rd party companies who have set up Unify for our customer sites and often it goes well. From a network perspective we often don't need to get involved too much and the set ups are often straight forward. This prevents us having to allocate engineers to new implementations.
Clients seem to understand new feature sets early on and we don't have to allocate too much time to training. This creates a low learning curve across the board which can be essential when implementing new communication methods. The call quality and application support is generally very good and we don't have many calls logged for issues.
As we predominantly have a cisco environment we have used Cisco VOIP solutions in the past, which obviously integrate very well, however Unify does an excellent job at integrating into our networks with out problems and doesn't require too much manual configuring or changes.
