What users are saying about
28 Ratings
114 Ratings
28 Ratings
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Score 7.6 out of 100
114 Ratings
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Score 6.8 out of 100

Likelihood to Recommend

Mule ESB

If you’re bringing anything into Salesforce you should just invest now into Mule, you will get your money’s worth and find a myriad of uses to build APIs between many other systems. Once you build a component you can easily reuse it as a building block to attach to another source/destination. This makes it easy to ramp up quickly and spread usage of Mule throughout your enterprise. A good value for medium to large companies, but probably cheaper to outsource your job to a consulting firm if you are smaller.
Anonymous | TrustRadius Reviewer

Pentaho

The tool is fast, visually attractive and intuitive to use, but we also have an implementation of Qlik Sense and Pentaho pales in comparison to the overall capabilities. I recommend the tool, but everyone’s solution need is unique, so it may not be the right fit. Larger tools like Qlik are more versatile and easier to recommend. More expensive, yes, but you usually get what you pay for.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Mule ESB
Pentaho
7.0
Pixel Perfect reports
Mule ESB
Pentaho
6.4
Customizable dashboards
Mule ESB
Pentaho
8.4
Report Formatting Templates
Mule ESB
Pentaho
6.1

Ad-hoc Reporting

Mule ESB
Pentaho
7.2
Drill-down analysis
Mule ESB
Pentaho
7.7
Formatting capabilities
Mule ESB
Pentaho
6.7
Integration with R or other statistical packages
Mule ESB
Pentaho
7.0
Report sharing and collaboration
Mule ESB
Pentaho
7.6

Report Output and Scheduling

Mule ESB
Pentaho
6.9
Publish to Web
Mule ESB
Pentaho
7.3
Publish to PDF
Mule ESB
Pentaho
8.6
Report Versioning
Mule ESB
Pentaho
7.0
Report Delivery Scheduling
Mule ESB
Pentaho
5.8
Delivery to Remote Servers
Mule ESB
Pentaho
5.7

Data Discovery and Visualization

Mule ESB
Pentaho
8.1
Pre-built visualization formats (heatmaps, scatter plots etc.)
Mule ESB
Pentaho
8.9
Location Analytics / Geographic Visualization
Mule ESB
Pentaho
7.5
Predictive Analytics
Mule ESB
Pentaho
7.9

Access Control and Security

Mule ESB
Pentaho
7.4
Multi-User Support (named login)
Mule ESB
Pentaho
8.0
Role-Based Security Model
Mule ESB
Pentaho
8.0
Multiple Access Permission Levels (Create, Read, Delete)
Mule ESB
Pentaho
7.0
Single Sign-On (SSO)
Mule ESB
Pentaho
6.5

Mobile Capabilities

Mule ESB
Pentaho
7.8
Responsive Design for Web Access
Mule ESB
Pentaho
8.4
Dedicated iOS Application
Mule ESB
Pentaho
7.0
Dedicated Android Application
Mule ESB
Pentaho
7.9
Dashboard / Report / Visualization Interactivity on Mobile
Mule ESB
Pentaho
7.9

Application Program Interfaces (APIs) / Embedding

Mule ESB
Pentaho
7.1
REST API
Mule ESB
Pentaho
6.7
Javascript API
Mule ESB
Pentaho
6.5
iFrames
Mule ESB
Pentaho
6.7
Java API
Mule ESB
Pentaho
7.8
Themeable User Interface (UI)
Mule ESB
Pentaho
5.7
Customizable Platform (Open Source)
Mule ESB
Pentaho
9.2

Pros

Mule ESB

  • It is best suited for Rest API development. Mule ESB uses RAML as an API descriptor which is less complex and easy to understand. RAML is an open standard majorly supported by Mulesoft. Once RAML is developed, it is very easy (a few clicks)to create flows corresponding to the resources defined in the RAML. One can also include JSON schema validation in RAML, and with the use of APIkit router, Mule ESB makes the request validation very easy (it's automatic basically.)
  • Mule ESB comes with a large spectrum of community and enterprise connectors. We have connectors for all the major platforms like Facebook, Twitter, Salesforce, SAP, etc. This enables Mule ESB to integrate with the other systems in a faster and more robust way. Mule ESB has many components to fulfill the requirements of each integration (for example batch processing, parallel processing, choice, etc.)
  • Mule API gateway is one of the best tools (modules) of Mulesoft's offering. It supports API governance and management very well. One can easily enforce policies on their APIs with API gateway. It enables some of the must-have features in an API solution (i.e. throttling, oAuth, access levels, etc.)
  • Implementing a CI/CD (DevOps) environment for Mule ESB is a very easy task. Mule majorly uses MAVEN as its build tool, which in turn makes it best suitable for CI/CD approach. Mule also provides MAVEN plugins for auto deployments to the servers. Mule also has a best Unit testing module which is MUnit. MUnit can be used for both Unit and Functional testing, and it is easy to write and generates coverage reports in various formats.
Deepak Kushwaha | TrustRadius Reviewer

Pentaho

  • Being able to use the OLAP Analyzer tool saved our organization a lot of time in not needing to develop an OLAP tool on our own.
  • The ability to customize the tool and integrate all the internationalization we required was pretty straightforward.
Anonymous | TrustRadius Reviewer

Cons

Mule ESB

  • Make sure to not over-engineer shared components. It can complicate development
  • Create a roadmap for where you are going - if not, you may miss components
  • I suggest getting support, otherwise it could be a difficult learning curve
Anonymous | TrustRadius Reviewer

Pentaho

  • At first, one needs to learn the basic concept of this software before going for the implementation. Once you are an expert on this then you will rock it.
  • Some of the basic features need to be enhanced such as sharing and collaboration capabilities
  • Needs to support automatically generated analytic visualizations or models
Ilham AB | TrustRadius Reviewer

Likelihood to Renew

Mule ESB

No score
No answers yet
No answers on this topic

Pentaho

Pentaho 8.8
Based on 11 answers
I will use Pentaho until I find a better tool with a better, easier to use report designer client. For now, Pentaho has been the most powerful reporting tool for our clients because of its ability to connect to Odoo, integrate in Odoo (reports are accessible in Odoo) and the flexibility in report design and parameter integration
Adam O'Connor | TrustRadius Reviewer

Usability

Mule ESB

No score
No answers yet
No answers on this topic

Pentaho

Pentaho 5.0
Based on 1 answer
I would have liked some hands on help in trying to match what Customers were already used to. Plus having a team of Java/BI folks was difficult to assemble since what required to be done in an object oriented fashion could have easily been done via a SQL construct. This hash of technologies was difficult to manage.
Deepak Paramanand | TrustRadius Reviewer

Support Rating

Mule ESB

No score
No answers yet
No answers on this topic

Pentaho

Pentaho 9.9
Based on 4 answers
We are an Enterprise customer. They handle problems INSTANTLY when they are critical, including initiation an immediate WebEx screen share call when needed. Smaller/less-critical problems are handled within 1-2 days -- and NEVER fall off their radar, no matter how small.As needed, we can also leverage "professional services" from them -- much of which is included in our Enterprise contract. Finally, when a problem I have discovered turns out to be a bug..they create a JIRA for the fix, and make me a watcher. I love seeing notes come in showing me status updates of bugs filed because of something I found. They really are TOP-NOTCH.
Sandro Frattura | TrustRadius Reviewer

Online Training

Mule ESB

No score
No answers yet
No answers on this topic

Pentaho

Pentaho 9.5
Based on 2 answers
Course Taken: DI1000 Pentaho Data Integration FundamentalsSetup A week before your class started, the instructor will start sending out class material and lab setup instructions. This is helpful so that you understand how the environment is laid out and can start reviewing the content. Ultimately it saved about a 1/2 day trying to setup with 10 other people online which was great! The CourseThe 3-day course was laid out like many other technical classes with 15-30 minutes instruction and 15-60 minutes of lab exercises. The instructor was very knowledgeable with the functionality from version to version and answered questions as we went along. I was amazed at some of the functionality that was available that I was not using at the time and quickly implemented changes to many existing transformations and jobs. The novice users seemed to catch on quickly and more experienced users explained how some of the functionality was used in their home environments. Towards the end there was enough time so that we were able to ask very directed questions about our own environments. Overall, I really found the class to be informative and deliver enough information to be dangerous. My skills improved and I was able to design better and efficient transformations for the HIE. Course Description: https://training.pentaho.com/instructor-led-training/pentaho-data-integration-fundamentals-di1000
Stephanie Dozier | TrustRadius Reviewer

Implementation Rating

Mule ESB

No score
No answers yet
No answers on this topic

Pentaho

Pentaho 5.0
Based on 2 answers
Get the right people in before starting implementation. Start small and build as you go approach is time consuming and involves lot of rework.Evangalize within the organization the capabilities and limitations equally so that correct delivery expectations are set.Set expectations with the Customer that the tool cannot replace proprietary software in terms of stability/usability and that timelines could change given the new ness of the product.
Deepak Paramanand | TrustRadius Reviewer

Alternatives Considered

Mule ESB

It doesn't have API . We have to go for another API manager. But in Mule, it has both API manager and ESB
KamaL Vachiravel | TrustRadius Reviewer

Pentaho

I was not with the company when they selected Pentaho over any other tool. As per my experience, I would recommend Pentaho. One of the reasons are that it is open source. If you know JAVA, you can create your own plugins. I have found its customer support pretty good and quick. And the most important thing is the cost. If you are not using the DI server, you can just use the community edition and it should fulfil your purpose too.
Nikhil Karkare | TrustRadius Reviewer

Return on Investment

Mule ESB

  • Overall a great tool for complex integrations
Ankit Goyal | TrustRadius Reviewer

Pentaho

  • It's cheap. The version we have is free, so it has an immediate positive impact on ROI in that regard. However, a lot of our developers don't like it, which eats away our ability to be effective and productive.
  • It gets the job done. It may not be the most elegant tool, but for our purposes it works. There are probably better tools out there, and Pentaho has limited capabilities, but at the end of the day it works well enough.
Anonymous | TrustRadius Reviewer

Pricing Details

Mule ESB

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Pentaho

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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