Mux Video vs. StreamShark Live Streaming Platform

Mux is well suited for nearly every customer when it comes to out of the box video delivery and management. The APIs are well documented, maintained, and patched in the event they are prone to issues. The only minor drawback with Mux is the delay in response time if you have an immediate issue on hand

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For internal communications such as Town Halls, StreamShark is a perfect solution. StreamShark provides the necessary security needed for private companies as well as a tried and true viewing experience for the end user.

• Content Delivery
• Analytics and Reporting
• Scalability and Reliability
• Customer Support

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• StreamShark has an excellent live support model, which gives us real-time support on live stream productions. Another feature we like is the Okta SSO integration. This makes it simple to manage access to the videos and streams.
• Our account manager, James Broberg, is an absolute pleasure to work with. He clearly has our goals in mind when he suggests the new features in our bi-weekly meeting.
• Additionally, the StreamShark support team, namely, Yudong, Robert, and Aakanksha drive our requests to completion in a timely manner.
• The look and feel of the GUI is user-friendly.

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Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Enhanced Training and Tutorials
• Wider Suite of HLS Low Latency Options
• Embedded Tooltips/Informational Icons

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Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Channel support (see YouTube channels).
• More Webinar options, i.e. polls and attendance.
• Better reporting (see Zoom, i.e. advanced attendance logs, attention tracking).

The StreamShark Live Streaming Platform's easy-to-use. There are a few features that require learning, but this is expected.

The customer support from StreamShark is exceptional. Always very responsive and quick resolution which is often needed just before an event goes live.

I had been researching different virtual event s and streaming platforms and kept coming up against the same problems. They either couldn't be branded, the signup flow added friction and would have caused drop off, or quality of the stream was poor. It was also important that I was able to get data and analytics from the stream. This meant that embedded YT live was out of the question because embedded YT don't always count the views. StreamShark Live Streaming Platform allowed for a solve for all of these problems.

• Perfect Point Solution that Filled a Product Gap
• Positive Scalability and Reliability
• Improved Tracking and Metrics

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• This service has positively impacted the organization by allowing larger audiences to receive information and act on said information in a more timely manner. This equates to more productivity around the organization, as initiatives and objectives can be efficiently shared with remote attendees in all of our different office locations.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info