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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MySQL

    Score8.4 out of 10
    N/AMySQL is a popular open-source relational and embedded database, now owned by Oracle.N/A

    OpenText Solutions Business Manager

    Score10 out of 10
    N/AOpenText™ Solutions Business Manager, formerly from Micro Focus is enterprise-scale business process automation software. It helps IT quickly create, adapt, deploy, and govern process-based apps and workflows for humans and systems across the organization.N/A
    Pricing
    MySQLOpenText Solutions Business Manager
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MySQLOpenText Solutions Business Manager
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MySQLOpenText Solutions Business Manager
    Considered Both Products
    Oracle
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    94%
    Would buy again
    49 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    51 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    51 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    97%
    Lived up to sales and marketing promises
    36 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    46 Answers
    No answers on this topic
    Best Alternatives
    MySQLOpenText Solutions Business Manager
    Small Businesses
    MariaDB Platform
    Score9.1 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    PostgreSQL
    Score8.8 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    SQLite
    Score8 out of 10
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MySQLOpenText Solutions Business Manager
    Likelihood to Recommend
    8.5
    (146 ratings)
    8.0
    (1 ratings)
    Likelihood to Renew
    9.0
    (5 ratings)
    -
    (0 ratings)
    Usability
    7.9
    (18 ratings)
    -
    (0 ratings)
    Support Rating
    9.0
    (3 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MySQLOpenText Solutions Business Manager
    Likelihood to Recommend
    Oracle
    MySQL is best suited for applications on platform like high-traffic content-driven websites, small-scale web apps, data warehouses which regards light analytical workloads. However its less suited for areas like enterprise data warehouse, OLAP cubes, large-scale reporting, applications requiring flexible or semi-structured data like event logging systems, product configurations, dynamic forms.
    Incentivized
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    OpenText
    How many users will be using the system? What part of the organization will own the product? Serena is a great workflow tool. It can be tailored to fit in any scenario and so I dont believe there is any situation where it would be inappropriate.
    Incentivized
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    Pros
    Oracle
    • Stable - it just runs, with minimal downtime or errors
    • Fast - well-structured data is quickly written and read
    • Secure - MySQL is easy to keep data secure from people and applications that shouldn't see it
    • Easy to use - SQL is industry standard so no problems with adding, editing and reading data stored in MySQL
    Incentivized
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    OpenText
    • One of my favorite capabilities within the Serena user interface is the reporting. Detailed searches into the workflows allow the users to create reports containing any field that is in the workflow. Users here use the reporting during review time to pull metrics on tickets they have worked during the year. From a process perspective, the system provides a specific report with details around how long the items have been in various states. I use this information to measure my process peformance and to identify bottlenecks within the processes themselves. The reports are fairly easy to use but they can also be very complex too. Reports can be set up and shared across groups. Generic reports can also be set up so that query at run time fields can be entered.
    • Developing new processes in Serena Business Manager is relatively easy and does not necessarily need to be done by a developer. Serena has added some key features that reduces the need to add Java scripts. Serena Business Manager is a blank slate and it can be as complex or as simple as you make it. The forms are the same. I have seen some very simple designs and some very complex and beautiful form designs.
    • From a user perspective, it is fairly simple to just pick up and start using. I introduce our new hires to the systems in a thirty minute session. Most users are more confused by which process to use for what than by how to use the system.
    Incentivized
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    Cons
    Oracle
    • Learning curve: is big. Newbies will face problems in understanding the platform initially. However, with plenty of online resources, one can easily find solutions to problems and learn on the go.
    • Backup and restore: MySQL is not very seamless. Although the data is never ruptured or missed, the process involved is not very much user-friendly. Maybe, a new command-line interface for only the backup-restore functionality shall be set up again to make this very important step much easier to perform and maintain.
    Incentivized
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    OpenText
    • Serena's documentation for the product is well written but it can be a bit challenging because it is often missing key components, best practices or tips and tricks that you get when you call into their customer support. It is also very frustrating to have their release notes refer back to their knowledge base to have their customers figure out what they fixed in their releases.
    • Serena Business Manager manages their users in an Administrator function. Any changes made in this part of Serena is only logged in the database. It would be nice to have some reporting out of of this system. When you have multiple administrators of a system, it would be a nice feature to have some reporting here rather than having to go into the database.
    • The notification feature within Serena can be a bit challenging and time consuming. You can't copy the notifications so if you want to duplicate a notification you had previously created you have to recreate it again. The notifications have three levels to them and they can be a bit tricky to get them to work just right.
    Incentivized
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    Likelihood to Renew
    Oracle
    For teaching Databases and SQL, I would definitely continue to use MySQL. It provides a good, solid foundation to learn about databases. Also to learn about the SQL language and how it works with the creation, insertion, deletion, updating, and manipulation of data, tables, and databases. This SQL language is a foundation and can be used to learn many other database related concepts.
    Incentivized
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    OpenText
    No answers on this topic
    Usability
    Oracle
    I give MySQL a 9/10 overall because I really like it but I feel like there are a lot of tech people who would hate it if I gave it a 10/10. I've never had any problems with it or reached any of its limitations but I know a few people who have so I can't give it a 10/10 based on those complaints.
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    OpenText
    No answers on this topic
    Support Rating
    Oracle
    We have never contacted MySQL enterprise support team for any issues related to MySQL. This is because we have been using primarily the MySQL Server community edition and have been using the MySQL support forums for any questions and practical guidance that we needed before and during the technical implementations. Overall, the support community has been very helpful and allowed us to make the most out of the community edition.
    Incentivized
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    OpenText
    No answers on this topic
    Implementation Rating
    Oracle
    1. Estimate your data size. 2. Test, test, and test.
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    Oracle
    MongoDB has a dynamic schema for how data is stored in 'documents' whereas MySQL is more structured with tables, columns, and rows. MongoDB was built for high availability whereas MySQL can be a challenge when it comes to replication of the data and making everything redundant in the event of a DR or outage.
    Incentivized
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    OpenText
    We have been using Serena for eight years and I don't believe I can answer this question since it was so long ago that we made the decision to purchase Serena.
    Incentivized
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    Return on Investment
    Oracle
    • As it is an open source solution through community solution, we can use it in a multitude of projects without cost license
    • The acquisition by Oracle makes you need to contract support for the enterprise version
    • If you have knowledge about oracle databases, you can get more out of the enterprise version
    Incentivized
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    OpenText
    • We use Serena to standardize our business processes to ensure a more efficient work day experience for our employees. By having the employees use Serena for the processes we can ensure the process is completed the same way every time.
    • By having our key processes in Serena we are able to measure our processes at any time. Some of those key metrics include a 90% reduction in rework and a 47% reduction in overall process time. With the ability to measure processes at any time, we can react to process problems and correct them quickly. Serena Business Manager is flexible enough to allow quick development and rapid promotion when necessary.
    • Serena is very ingrained in our culture and the culture has taken on the "ticket" mentality unfortunately. With everyone trying to measure their work and justify their body counts through ticket counts, having a ticket opened for every act of work has become the standard.
    Incentivized
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    ScreenShots