NameScan vs. PaymentWorks

In our specific case, NameScan is an interesting piece of software for administratively verifying the identity of those who have to enroll in courses or discuss a Thesis. The fact that NameScan can be integrated with other software (anti-plagiarism, for example, Turnitin) guarantees greater use efficiency. In this case, the integrated verification of identity and possible plagiarism helps us significantly limit fraud.

Incentivized

Appropriate only for US customers with domestic banking institutions who speak English fluently.

Not appropriate for any foreign vendor to get paid in less than 6 months. The data is poorly designed. The software defaults to domestic banking information such as routing number. Vendors then choose check payments overseas which take 45 days and usually never arrive. I end up submitting the same payments over and over. Customers are always angry and I have no ability to help them.

• Single Dashboard Solution for all Quires
• Easy Integration with System
• Competitive Price

Incentivized

• The data is kept secure

• The software still generates confusion, especially in the case of Asian names, often repetitive or similar to each other. In this case, the information it returns is not very accurate.
• The numerous integrative databases that can be purchased are really very expensive.
• NameScan is graphically unintuitive.

Incentivized

• Software design especially in regards to entering foreign bank accounts
• Customer service never really assists the customer
• Admins are not notified when there is incomplete registration or problems with the information entered. We have to wait for the customer to contact us and by that time they are very angry and their payment is very delayed
• The only language available is English. The tax forms are only available in English

Administrators hate the system because they cannot see any information in order to assist customers. Customers hate it because registration is lengthy and difficult and only available in English

NameScan well integrated with our existing system, with less false positives results, where as with AuditGenius we get search results are not that great & sanctions list such as WorldCompliane, Dow Jones not up to mark, we have also issues with integration with our system . NameScan also offer us best competitive price .

Incentivized

I was not involved in this choice and the people who chose the system are not end users of this software. The end user experience was never considered when this decision was made. Admins and customers hate PaymentWorks. It is only effective at wasting your time and money and employee resources

• It allowed us to limit the admission of non-welcome people to the University.
• It has allowed us to limit the number of frauds in the context of thesis discussions, especially doctoral ones.
• NameScan has become fundamental in our university's internalisation to verify, in particular, people arriving from countries at risk.

Incentivized

• Zero return on investment. It takes 3 people to do the work that one person used to be able to manage.
• The only way that I can find out if there are problems is if the customer contacts me about non-payment.
• Zero integration with our accounting software. New vendors have to be manually transferred from PaymentWorks to the accounting software. Updates to PaymentWorks have to be manually carried from one system to the other. There are no notifications when these processes have been completed