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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NeoCase

    Score8 out of 10
    N/ANeoCase, headquartered in France, offers HR case management, employee self-service system, and employee knowledgebase to enterprises.

    $100

    per month

    OpenText Process Automation

    Score6 out of 10
    N/AOpenText Process Automation is an enterprise-scale Business Process Management (BPM) and Digital Process Automation (DPA) platform designed to orchestrate complex, data-heavy workflows. The solution specializes in Content-Centric Automation, natively integrating with enterprise content management systems to automate processes that require deep document understanding and regulatory compliance.N/A
    Pricing
    NeoCaseOpenText Process Automation
    Editions & Modules
    Neocase
    $100.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    NeoCaseOpenText Process Automation
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    NeoCaseOpenText Process Automation
    Reporting & Analytics
    Comparison of Reporting & Analytics features of NeoCase and OpenText Process Automation
    Feature
    NeoCase
    -
    Ratings
    OpenText Process Automation
    8.0
    1 Ratings
    4% above category average
    Dashboards00 Ratings8.01 Ratings
    Custom reports00 Ratings8.01 Ratings
    Process Engine
    Comparison of Process Engine features of NeoCase and OpenText Process Automation
    Feature
    NeoCase
    -
    Ratings
    OpenText Process Automation
    8.8
    1 Ratings
    5% above category average
    Process designer00 Ratings9.01 Ratings
    Process simulation00 Ratings9.01 Ratings
    Business rules engine00 Ratings9.01 Ratings
    SOA support00 Ratings9.01 Ratings
    Process player00 Ratings9.01 Ratings
    Support for modeling languages00 Ratings9.01 Ratings
    Form builder00 Ratings8.01 Ratings
    Model execution00 Ratings8.01 Ratings
    Collaboration
    Comparison of Collaboration features of NeoCase and OpenText Process Automation
    Feature
    NeoCase
    -
    Ratings
    OpenText Process Automation
    8.0
    1 Ratings
    4% below category average
    Social collaboration tools00 Ratings8.01 Ratings
    Content Management Capabilties
    Comparison of Content Management Capabilties features of NeoCase and OpenText Process Automation
    Feature
    NeoCase
    -
    Ratings
    OpenText Process Automation
    8.0
    1 Ratings
    1% below category average
    Content management00 Ratings8.01 Ratings
    Best Alternatives
    NeoCaseOpenText Process Automation
    Small Businesses
    Bonterra Apricot
    Score9.2 out of 10
    Process Street
    Score8.2 out of 10
    Medium-sized Companies
    Bonterra Apricot
    Score9.2 out of 10
    TIBCO® BPM Enterprise
    Score8 out of 10
    Enterprises
    No answers on this topic
    IBM Business Automation Workflow
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NeoCaseOpenText Process Automation
    Likelihood to Recommend
    8.0
    (1 ratings)
    9.0
    (1 ratings)
    User Testimonials
    NeoCaseOpenText Process Automation
    Likelihood to Recommend
    NeoCase
    Works well as an employee self service solution as well as case management for report requests. Electronic forms and routing are limited but are somewhat effective, depending of the requirements.
    Incentivized
    Read full review
    OpenText
    Especially for telecom sector, AppWorks handling huge data and transform it easily and very quickly to send it to target systems with in seconds. At a time communicate more than one systems.
    Incentivized
    Read full review
    Pros
    NeoCase
    • Neocase allows for case tracking and metrics reporting.
    • Neocase allows employees to search for answers in the knowledge base for quick resolutions to many of their needs.
    • Neocase significantly reduces the number of incoming phone calls and emails which disrupt our daily office routine.
    Incentivized
    Read full review
    OpenText
    • Entity model
    • BPM
    • User interface GUI
    • Integrations
    Incentivized
    Read full review
    Cons
    NeoCase
    • There is room for improvement in how Neocase manages form creation - this is an area that could be of great benefit - electronic forms as opposed to paper would benefit many companies looking for paperless solutions.
    • Routing capabilities could be improved to allow robust routing of electronic forms for approval purposes (those requiring multiple approvers
    Incentivized
    Read full review
    OpenText
    • Few Controls which needs improve from user interface
    • Custom controls
    • Data transformation
    Incentivized
    Read full review
    Alternatives Considered
    NeoCase
    No answers on this topic
    OpenText
    AppWorks platform is very user friendly which will help us to develop the components quickly and deploy it easily. Flows can be developed quickly compared to others platform where business users can view the flow easily.
    Incentivized
    Read full review
    Return on Investment
    NeoCase
    • Transition to Shared Service environment for 32 entities
    • Streamlined request management
    • User satisfaction
    Incentivized
    Read full review
    OpenText
    • Integration management
    • Rapid development
    • SOA
    Incentivized
    Read full review
    ScreenShots