NeoCase vs. Slate.org

Works well as an employee self service solution as well as case management for report requests. Electronic forms and routing are limited but are somewhat effective, depending of the requirements.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Slate.org is a great tool for reassuring students that documents have been transmitted successfully. The uncertainty in the college process means that students and parents tend to worry about what cannot be seen. Slate.org helps me reassure my students and families that documents have been received.

• Neocase allows for case tracking and metrics reporting.
• Neocase allows employees to search for answers in the knowledge base for quick resolutions to many of their needs.
• Neocase significantly reduces the number of incoming phone calls and emails which disrupt our daily office routine.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Slate.org is constantly looking to expand the schools that participate, building a larger network.
• Slate.org is committed to equity among secondary school partners
• Slate.org regularly seeks feedback to enhance its products

• There is room for improvement in how Neocase manages form creation - this is an area that could be of great benefit - electronic forms as opposed to paper would benefit many companies looking for paperless solutions.
• Routing capabilities could be improved to allow robust routing of electronic forms for approval purposes (those requiring multiple approvers

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• I'm hopeful to see more development of ease of navigation within the ux
• I'd like to see a larger number of participating universities

• Transition to Shared Service environment for 32 entities
• Streamlined request management
• User satisfaction

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Slate.org has given us one more tool in a varied landscape of data submission and tracking