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NeoCase vs. Zywave Client Cloud - People Management (with HR Hotline)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NeoCase

    Score8 out of 10
    N/ANeoCase, headquartered in France, offers HR case management, employee self-service system, and employee knowledgebase to enterprises.

    $100

    per month

    Zywave Client Cloud - People Management (with HR Hotline)

    Score8 out of 10
    N/AZywave headquartered in Milwaukee offers the HR Hotline service, providing clients access to a team of experienced professionals for trusted HR guidance when they need it—designed to help boost customer satisfaction.N/A
    Pricing
    NeoCaseZywave Client Cloud - People Management (with HR Hotline)
    Editions & Modules
    Neocase
    $100.00
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    NeoCaseZywave Client Cloud - People Management (with HR Hotline)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeOptional
    Additional Details
    More Pricing Information
    Best Alternatives
    NeoCaseZywave Client Cloud - People Management (with HR Hotline)
    Small Businesses
    Bonterra Apricot
    Score9.2 out of 10
    No answers on this topic
    Medium-sized Companies
    Bonterra Apricot
    Score9.2 out of 10
    No answers on this topic
    Enterprises
    No answers on this topic
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    NeoCaseZywave Client Cloud - People Management (with HR Hotline)
    Likelihood to Recommend
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    NeoCaseZywave Client Cloud - People Management (with HR Hotline)
    Likelihood to Recommend
    NeoCase
    Works well as an employee self service solution as well as case management for report requests. Electronic forms and routing are limited but are somewhat effective, depending of the requirements.
    Incentivized
    Read full review
    Zywave
    No answers on this topic
    Pros
    NeoCase
    • Neocase allows for case tracking and metrics reporting.
    • Neocase allows employees to search for answers in the knowledge base for quick resolutions to many of their needs.
    • Neocase significantly reduces the number of incoming phone calls and emails which disrupt our daily office routine.
    Incentivized
    Read full review
    Zywave
    No answers on this topic
    Cons
    NeoCase
    • There is room for improvement in how Neocase manages form creation - this is an area that could be of great benefit - electronic forms as opposed to paper would benefit many companies looking for paperless solutions.
    • Routing capabilities could be improved to allow robust routing of electronic forms for approval purposes (those requiring multiple approvers
    Incentivized
    Read full review
    Zywave
    No answers on this topic
    Return on Investment
    NeoCase
    • Transition to Shared Service environment for 32 entities
    • Streamlined request management
    • User satisfaction
    Incentivized
    Read full review
    Zywave
    No answers on this topic
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