NeoCase vs. Zywave Client Cloud - People Management (with HR Hotline)

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
NeoCase
Score 8.0 out of 10
N/A
NeoCase, headquartered in France, offers HR case management, employee self-service system, and employee knowledgebase to enterprises.
$100
per month
Zywave Client Cloud - People Management (with HR Hotline)
Score 8.0 out of 10
N/A
Zywave headquartered in Milwaukee offers the HR Hotline service, providing clients access to a team of experienced professionals for trusted HR guidance when they need it—designed to help boost customer satisfaction.N/A
Pricing
NeoCaseZywave Client Cloud - People Management (with HR Hotline)
Editions & Modules
Neocase
$100.00
per month
No answers on this topic
Offerings
Pricing Offerings
NeoCaseZywave Client Cloud - People Management (with HR Hotline)
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
NeoCaseZywave Client Cloud - People Management (with HR Hotline)
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NeoCaseZywave Client Cloud - People Management (with HR Hotline)
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User Ratings
NeoCaseZywave Client Cloud - People Management (with HR Hotline)
Likelihood to Recommend
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
NeoCaseZywave Client Cloud - People Management (with HR Hotline)
Likelihood to Recommend
NeoCase
Works well as an employee self service solution as well as case management for report requests. Electronic forms and routing are limited but are somewhat effective, depending of the requirements.
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Zywave
No answers on this topic
Pros
NeoCase
  • Neocase allows for case tracking and metrics reporting.
  • Neocase allows employees to search for answers in the knowledge base for quick resolutions to many of their needs.
  • Neocase significantly reduces the number of incoming phone calls and emails which disrupt our daily office routine.
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Zywave
No answers on this topic
Cons
NeoCase
  • There is room for improvement in how Neocase manages form creation - this is an area that could be of great benefit - electronic forms as opposed to paper would benefit many companies looking for paperless solutions.
  • Routing capabilities could be improved to allow robust routing of electronic forms for approval purposes (those requiring multiple approvers
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Zywave
No answers on this topic
Return on Investment
NeoCase
  • Transition to Shared Service environment for 32 entities
  • Streamlined request management
  • User satisfaction
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Zywave
No answers on this topic
ScreenShots