Likelihood to Recommend Neontools makes it easy to target Facebook ad audiences with additional options and guidelines. Neontools is useful for determining the reach and traffic of our online ads. Neontools is excellent for building UTM URLs that will allow us to properly monitor our users. Neontools is useful for creating QR codes and linking them to neon.ly URLs to track scans
Read full review [Tint should] Improve response times in between initial quotes and questions to same-day support as promised. Overall, for our limited needs for a social media at hosted conference, it suited our needs, but would not have paid extra for customer support - you will be on your own for this one. Customer support was factored into cost, which is why it is difficult to recommend TINT.
Read full review Pros Neontools stands out for displaying all our relationships and social accounts on a single page. Neontools is great to use for Instagram bios and other social media profiles. We can use Neontools to change our URLs and use custom domains instead of domain names. Read full review The social media wall became an instant hit at our conference. The social media wall customization was excellent in terms of branding and customizations. Read full review Cons It would be wonderful if Neontools showed a more modern user interface to the eye; the current one still seems a bit opaque. Read full review Customer service: it took 10 business days to get initial questions answered from our sales contact, Matt. After we purchased the mid-grade package that came with prioritized email responses, it took 4 hours to respond to an emergency issue. We were never informed that our LinkedIn accounts would not be compatible with the Tint platform, which is significant is this is one of your main sources for content generation. After being able to jump on to a call with Alex and Customer Success in the middle of a crazy busy conference, we were promised a follow-up call to see what could be done about billing. 2 emails later and no response. I just received responses to some tickets 30+ days after event ended. Do not pay for the mid-grade package. Your emails will not be prioritized. Be sure to double check that all social media platforms you intend to use are functioning with platform before purchasing. The auto scroll feature is a bit abrupt in transitions and would advise smoother visual when sliding between social media posts. Better improvement on duplicate posts and pictures - many still made it through filter and generated repetitive content. Read full review Alternatives Considered Neontools is virtuoso; Provides excellent customer support in any kind of emergency, is a great tool as a URL shortener, hashtag analyzer, and for social IG audits.
Read full review I chose Tint because of the ability to customize and better brand for social media wall engagement. And for promised customer support, which ultimately Tint lacks. I'm a nice guy and I also believe in holding companies accountable to the high standards that are promised.
Read full review Return on Investment Neontools is a fantastic tool for evaluating the engagement and reach of our advertising budget. Neontools is great for uncovering hidden interests to effectively target our audience through Facebook Ads, as well as a UTM generator for designing our own campaigns. The use of Neontools for the analysis and aggregation of commercial accounts in social networks leads to the construction of our own samples. Read full review Increased social media engagement at event Increased online engagement for event Increased brand awareness Read full review ScreenShots