NetApp's FAS series systems offers a storage array system for enterprises.
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Qumulo Core
Score 7.0 out of 10
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Qumulo Core Hybrid Cloud File Storage delivers real-time visibility, scale and control of data across on-prem and cloud. Qumulo customers can manage storage at a granular level, programmatically configuring and managing usage, capacity and performance.
It is very easy to use with NFS. Creating new volumes and mounting to servers such as ESXi or Linux is a breeze. It does also support CIFS but it is far less intuitive and requires much more effort. Replicated data is also very simple and robust in the form of SnapVaults or SnapMirrors. This data is either immediately or periodically replicated to a peer FAS in the cluster for retention.
Qumulo is great for media and entertainment companies, that need simple and easy management of a NAS. The product can also scale and be sized to larger shops too. The support that comes with it also can act as an extension of internal IT. Their support is always watching the box when it phones home with hardware errors or if it would go offline. Qumulo is not initially set up well-running virtual workloads, while Vmware supports NFS, some settings need to be adjusted on Qumulo to allow for upgrades to happen while virtual machines are running
It does have a really nice and easy to use web interface to do pretty much anything you need with it. It was very simple to configure our volumes and luns and connect them to our VMWare environment using the interface. It has options to rename, shrink, grow, and other things with our luns and volumes. It was nice and easy to read graphs to see where you stand on your storage usage at a glance.
NetApp support in Brazil is managed by its partners. We know in other countries, such as the US and NO, they have support directly from Netapp. We have a very good NetApp partner working with us since the beginning, on both the implementation and daily support. Very few cases needed to be escalated to NetApp support, most of the cases are handled and satisfyingly closed by the partner.
Their Slack-based support is like nothing I have experienced. They are fast, helpful, and willing to go the extra mile, even when an issue is not clearly their's to solve. They are committed to your success. The engineers on the Slack channel are oftentimes the engineers that programmed the very same feature you are asking questions about or having issues with.
NetApp stacked nicely and gave enterprise-level usability for snapshot-based backups. Our previous RPO was several hours. It was selected prior to me arriving at the company, but It was selected for the hardware refreshes due to its compatibility with several other vendors, like CommVault and VMware.
Qumulo was not the least expensive but we were blown away by support offered and pre-sales support to ensure questions were answered. Our main challenges were mixed end-user platforms and a diverse set of use cases on those end-user computers. Having the dual access to volumes, over NFS and SMB, helps us greatly in this area.
