Qumulo success story
August 16, 2020

Qumulo success story

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Qumulo

Qumulo is currently used as a central network storage solution for our audio design team, graphic designers, video editors, and 3D modelers. About 30 people have access to it and use it to store files and work together on them. We also have a second cluster in our second theatre which acts as a backup. The Qumulo has solved a challenge we had with the cost and complexity of our old fiber SAN.
  • Support, they offer a slack based support which is fast and incredibly helpful.
  • Fast releases, they release new features every 2 weeks and actively seek out improvement ideas from end-users.
  • NFS and SMB co-existent support through mapping permissions allows mixed end users to connect through there native protocol.
  • Admin users are not able to be tied to SSO or LDAP accounts.
  • At the start there was no RBAC but this has since been addressed.
  • While there is incredible analytics, there is no native way to get historical trends by volume or user.
  • Reduced cost in support and upgrade times compared to old fiber San.
  • Allows the Service Desk to focus on other things since permissions and access are simplified.
  • Very easy and bandwidth efficient replication allows us to comply with DR.
Qumulo was not the least expensive but we were blown away by support offered and pre-sales support to ensure questions were answered. Our main challenges were mixed end-user platforms and a diverse set of use cases on those end-user computers. Having the dual access to volumes, over NFS and SMB, helps us greatly in this area.
Their Slack-based support is like nothing I have experienced. They are fast, helpful, and willing to go the extra mile, even when an issue is not clearly their's to solve. They are committed to your success. The engineers on the Slack channel are oftentimes the engineers that programmed the very same feature you are asking questions about or having issues with.

Do you think Qumulo Core delivers good value for the price?

Yes

Are you happy with Qumulo Core's feature set?

Yes

Did Qumulo Core live up to sales and marketing promises?

Yes

Did implementation of Qumulo Core go as expected?

Yes

Would you buy Qumulo Core again?

Yes

Qumulo is great for media and entertainment companies, that need simple and easy management of a NAS. The product can also scale and be sized to larger shops too. The support that comes with it also can act as an extension of internal IT. Their support is always watching the box when it phones home with hardware errors or if it would go offline. Qumulo is not initially set up well-running virtual workloads, while Vmware supports NFS, some settings need to be adjusted on Qumulo to allow for upgrades to happen while virtual machines are running