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NetApp ONTAP Data Management Software vs. OpenText Dimensions CM

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NetApp ONTAP Data Management Software

    Score9.7 out of 10
    N/ANetApp's ONTAP Data Management Software is a storage and data management and protection solution. ONTAP 9 allows users to build an intelligent hybrid cloud that is the foundation of a NetApp Data Fabric that spans flash, disk, and cloud. Flexibly deploy storage on a choice of architectures—hardware storage systems, software-defined storage (SDS), and the cloud—while unifying data management across all of them.N/A

    OpenText Dimensions CM

    Score8 out of 10
    N/ADimensions CM is Software Change and Configuration Management for Agile development, developed by Serena Software and now sold by OpenText.N/A
    Pricing
    NetApp ONTAP Data Management SoftwareOpenText Dimensions CM
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NetApp ONTAP Data Management SoftwareOpenText Dimensions CM
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    NetApp ONTAP Data Management SoftwareOpenText Dimensions CM
    Considered Both Products
    NetApp
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    7 Answers
    No answers on this topic
    Delivers good value for the price
    100%
    Delivers good value for the price
    7 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    7 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    7 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    7 Answers
    No answers on this topic
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    User Ratings
    NetApp ONTAP Data Management SoftwareOpenText Dimensions CM
    Likelihood to Recommend
    10.0
    (8 ratings)
    9.0
    (1 ratings)
    Usability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    NetApp ONTAP Data Management SoftwareOpenText Dimensions CM
    Likelihood to Recommend
    NetApp
    I have highly benefited from the performance of this great tool. Storage and data management programs have been running as planned since we deployed this system. Under NetApp ONTAP Data Management Software our data and customers contacts are always secure. It has helped our company in reducing storage costs as we can safely use cloud storage services. It gives us continuity guarantee even after our systems fail to function due to strong backup system.
    Incentivized
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    OpenText
    Serena CM is well suited to highly controlled, audited, and process driven environments. It will allow strict segregation of duties, and change traceability. If implemented correctly it will help you quickly build trusts with your auditors. It is also well suited to environments that require constant branching and merging. Due to the complexity of the product and learning curve for your development and operations team it may be overkill in a small shop with loose rules
    Incentivized
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    Pros
    NetApp
    • Cloud tool for easy multiple data management.
    • Creating reports is incredible through the package.
    • Data transportation and the real-time data analytics, this tool is the best ever.
    • Data threats Protection capability is amazing.
    Incentivized
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    OpenText
    • Code Promotion: Dimensions CM allows supervisors to control changes to code, in that they delegate requests to developers, and act as a gatekeeper prior to promoting to the next environment. This functionality is configurable so you can set up a workflow that best fits the structure and requirements of your own company.
    • Code Repository for changes and versioning: Code can be checked out by item or by synchronizing folders. Code revisions can be compared against other revisions or work files. Item histories show which developers made which modifications, and which supervisor and operations personnel were involved in assigning the request and promoting the code to each environment. Additionally a pedigree will show a stream diagram which graphically displays branches and merges.
    • Deployment: Serena Change Management offers help automating deployment including integrations with SVN and Jenkins. Its newer versions also have a powerful graphical deployment automation tool (Serena Deployment Automation- SDA). It comes with a certain amount of licenses built-in. If you have a many nodes to deploy to there will be separate licensing costs for that.
    Incentivized
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    Cons
    NetApp
    • More details on network interfaces are available in CLI. Would like to see similar visibility on the GUI.
    • Deleting volumes that have been snapmirrored have to be released at the snapmirror destination first. Would be nice to have that feature at the source where you are deleting the volume.
    • When creating a volume in the GUI it adds to the default junction point. Would be nice to choose the junction point as you were creating the volume (this is a feature available in the CLI).
    Incentivized
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    OpenText
    • The only major negative that I have encountered with Serena CM product is that the very power and flexibility of the tool means there is a risk that you will make a mess of things. In other words it gives you plenty of rope to tangle yourself with. I recommend careful, well thought out deployments implementing the built in roles and workflows that can be turned on and configured, using a consistent methodology.
    • My experience with the Serena help desk support has not been impressive. Though reasonably polite and diligent, the technicians were well trained, and often gave bad advise and terrible scripts. On several occasions I had to rewrite scripts they have me; if I had run them as provided they would have caused even more difficulties than the problem I was trying to solve. I speak of the support in the past tense because I conditioned myself not to call them, it was usually just easier to solve nay problems my self. They do have a good account management team though, and for any major issues you can go thru them.
    Incentivized
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    Usability
    NetApp
    Functionality is very impressive, practical, and useful. GUI could use several improvements.
    Incentivized
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    OpenText
    No answers on this topic
    Support Rating
    NetApp
    NetApp support is always second to none. That being said I have never once had to contact support for the NetApp System Manager software. It is simple, stable and easy to use. Given that their support is stellar in all other areas I don't see how this would be any different
    Incentivized
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    OpenText
    No answers on this topic
    Alternatives Considered
    NetApp
    I have only used NetApp ONTAP Select platform in our organization in data storage and file management. It has efficiently managed all data-related problems and gives us the right roadmap of managing data from all sources effectively. Data migration from our company to the cloud storage datasets has been easy and secure. It provides reliable intelligence from all information gathered from our data sources that enhances better operations and smart decisions.
    Incentivized
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    OpenText
    Serena CM is superior to Microsoft Team Foundation Server (TFS) in overall functionality, but does not have very good native integration with Microsoft. Therefore in a Microsoft centric shop with no audit needs ,TFS would be better. Otherwise I would choose Serena CM
    Incentivized
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    Return on Investment
    NetApp
    • Previously were were running with just locally attached storage across all of our estate. With this tool we are not able to simplify the management of storage saving on resource usage across our Ops teams allowing us to focus on "more important" tasks.
    Incentivized
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    OpenText
    • Serena has facilitated our annual completion of various audit and technology control certifications. These certifications make a huge difference to our company's reputation and bottom line.
    • There has been no negative impact on our company.
    Incentivized
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