Chose Nextiva Customer Experience
They were both equally easy to work with, I just had to call the past company too many times because their system was complicated. We don't have that issue with Nextiva.
Nextiva Customer Experience
Nextiva Customer Experience
| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Nextiva Customer Experience | N/A | Nextiva centralizes customer information by giving key teams access to customer interactions, history, and call transcriptions with their customer experience plugin. By uploading contacts from systems like Google Contacts or Microsoft Outlook, Nextiva brings talk, text, chat, and video together in a single place and enables users to send automatic surveys after any interaction with customers. Responses are displayed directly in the continuous conversation. The plugin also displays real-time… | N/A |
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| Editions & Modules | No answers on this topic | ||||||||||
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| Entry-level Setup Fee | No setup fee | ||||||||||
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| Considered Both Products |  Nextiva Customer Experience |
| Nextiva Customer Experience | |
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| Small Businesses |  Sogolytics Score 8.9 out of 10 |
| Medium-sized Companies |  CustomerSuccessBox Score 9.5 out of 10 |
| Enterprises |  Quadient Inspire Score 9.3 out of 10 |
| All Alternatives | View all alternatives |
| Nextiva Customer Experience | |
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| Likelihood to Recommend | 10.0 (1 ratings) |
| Nextiva Customer Experience | |
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| Likelihood to Recommend | Nextiva
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| Alternatives Considered | Nextiva
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