TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    nGAGEMENT

    N/A
    Enterprise companies (1,001+ employees)
    nGAGEMENT by nGUVU uses game mechanics, social media and interactive features, machine learning, and behavioral analytics to drive performance at the agent level. The vendor says their software motivates agents to achieve their objectives by immersing them in a fun game-like environment. According to the vendor, the result is higher agent engagement, productivity, and satisfaction (and customer satisfaction by extension), as well as improved contact center agent recruitment, lower turnover,…N/A
    Pricing
    nGAGEMENT
    Editions & Modules
    No answers on this topic
    Offerings
    Pricing Offerings
    nGAGEMENT
    Free Trial
    Yes
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    Yes
    Entry-level Setup FeeRequired
    Additional Details—
    More Pricing Information
    Best Alternatives
    nGAGEMENT
    Small Businesses
    No answers on this topic
    Medium-sized Companies
    Playvox
    Score6.7 out of 10
    Enterprises
    Teleopti WFM (legacy)
    Score8 out of 10
    All AlternativesView all alternatives