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NICE Actimize vs. NMI Merchant Central

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NICE Actimize

    Score10 out of 10
    N/ANICE Actimize is a fraud detection solution, acquired and now supported by Nice Systems since 2007.N/A

    NMI Merchant Central

    Score8.8 out of 10
    N/ANMI Merchant Central, formerly IRIS CRM, is a payments-focused Customer Relationship Management (CRM) platform for independent sales organizations, banks, payment facilitators, and software providers. It manages the merchant lifecycle from prospecting and onboarding through underwriting, boarding, support, residuals, reporting, and portfolio management.N/A
    Pricing
    NICE ActimizeNMI Merchant Central
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NICE ActimizeNMI Merchant Central
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Features
    NICE ActimizeNMI Merchant Central
    Fraud Detection Software Features
    Comparison of Fraud Detection Software Features features of NICE Actimize and NMI Merchant Central
    Feature
    NICE Actimize
    10.0
    1 Ratings
    32% above category average
    NMI Merchant Central
    -
    Ratings
    Anomaly Detection10.01 Ratings00 Ratings
    Timely Monitoring10.01 Ratings00 Ratings
    Data Analysis and Pattern Recognition10.01 Ratings00 Ratings
    Rule-based Alerts10.01 Ratings00 Ratings
    Investigation Tools10.01 Ratings00 Ratings
    Compliance and Regulatory Support10.01 Ratings00 Ratings
    User Interface10.01 Ratings00 Ratings
    User Ratings
    NICE ActimizeNMI Merchant Central
    Likelihood to Recommend
    10.0
    (4 ratings)
    9.0
    (3 ratings)
    Usability
    10.0
    (1 ratings)
    9.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    NICE ActimizeNMI Merchant Central
    Likelihood to Recommend
    NICE Systems
    If you're looking for an End to End fraud solution you should definitely consider Actimize Integrated Fraud Management. Actimize providing great support during implementation process. And i believe both Operations And Analytics teams will find this system very friendly and useful
    Incentivized
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    Network Merchants, LLC (NMI)
    It’s been 2 years since IRIS CRM is supporting me by supporting my business and I have seen enormous progress in my business so far which is a really good sign and is enough for me to be satisfied with it. According to me and as I have observed it is fully loaded with many useful tools that can help in uplifting a business. Removes the manual cycle from me entering every people's hours exclusively. We really evaluated Bullhorn cover and tab it was not awful by any means.
    Incentivized
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    Pros
    NICE Systems
    • Very intuitive GUI
    • Extremely customizable
    • Ease of case management and maintainance
    Incentivized
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    Network Merchants, LLC (NMI)
    • the new clients can be onboarded within minutes and this stands out among other competitive applications
    • has ROI calculator within the website making it hassle free
    • Shows up risk flags of clients with special monitorX
    Incentivized
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    Cons
    NICE Systems
    • Being able to adjust the alert parameters by specific account would be helpful.
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    Network Merchants, LLC (NMI)
    • Some minor design issues in the record communication interface. For example, replying to an existing email thread within the record set does not capture the entire communication or signatures.
    • Workflow customization is not easy for all users and can require some coding skills on the back end.
    • Linking forms from external websites is one feature that isn't very intuitive. Some leads are better inputted manually.
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    Usability
    NICE Systems
    Product is continuously optimized by the end user/customer and in line with banking applications as the go-to place. Also, KYC and AML work is key in this area which NICE Actimize offers. And DataIQ is a good offering with data intelligence helping to deal with the intelligence automation and AI trends.
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    Network Merchants, LLC (NMI)
    It is a wonderful software with an automated messaging service. It has helped us in having a better knowledge of our customer’s needs, preferences, and habits, and by knowing all these we have improved our business. Security is my basic concern and the fact that it has a disabled human element from the business equation are the things that I don’t really like in it.
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    Support Rating
    NICE Systems
    No answers on this topic
    Network Merchants, LLC (NMI)
    It has enabled us to keep a record of the demographics of our clients and eventually we can develop a better understanding of our clients that will lead us to uplift our business. With its amazing sales tool, we have developed a strong relationship with our clients, and helped us in creating a good brand image. We really adore the convenience of managing and reporting data. It is quite easy to handle and all our business is depended on it and it helped us in gaining more loyal customers.
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    Alternatives Considered
    NICE Systems
    As a fraud prevention consultant i worked both with Actimize IFM And Fico Falcon.
    For Card Fraud (debit/credit) Falcon has an advantage, but on the end to end fraud Actimize is a better investment.
    Incentivized
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    Network Merchants, LLC (NMI)
    The one thing I loved about the agreement express over AuditGenius was the organization of loans to be audited, it is very organised as per the client and his portfolio and shows up flags while the AuditGenius has the list and seems very odd. But also in customer usage, I found many of my business partners using agreement express for the quick onboarding and also for ROI which indeed gave me a strong feeling about the application.
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    Return on Investment
    NICE Systems
    • It has more than 300+ clients globally
    • employs close to 400 experts
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    Network Merchants, LLC (NMI)
    • The cost is a bit higher than other options (~$1300/mo), which can be seen as a negative in an absolute sense.
    • The improvement in workflow management has been significant, and has saved at least 50 man-hours per week across our organization.
    • Accurate rolling sales data reporting has been critical in defining quality metrics. This benefit is more indirect, but it has allowed us to better respond to changes in customer complaint trending.
    Incentivized
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