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NICE Actimize vs. Premier Bank Platform

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    NICE Actimize

    Score10 out of 10
    N/ANICE Actimize is a fraud detection solution, acquired and now supported by Nice Systems since 2007.N/A

    Premier Bank Platform

    Score6.4 out of 10
    N/AFinancial technology company Fiserv offers the Premier Bank Platform to banking institutions, providing an environment to integrate data and manage bank operations in a simplified browser-based interface.N/A
    Pricing
    NICE ActimizePremier Bank Platform
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    NICE ActimizePremier Bank Platform
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    NICE ActimizePremier Bank Platform
    Fraud Detection Software Features
    Comparison of Fraud Detection Software Features features of NICE Actimize and Premier Bank Platform
    Feature
    NICE Actimize
    10.0
    1 Ratings
    32% above category average
    Premier Bank Platform
    -
    Ratings
    Anomaly Detection10.01 Ratings00 Ratings
    Timely Monitoring10.01 Ratings00 Ratings
    Data Analysis and Pattern Recognition10.01 Ratings00 Ratings
    Rule-based Alerts10.01 Ratings00 Ratings
    Investigation Tools10.01 Ratings00 Ratings
    Compliance and Regulatory Support10.01 Ratings00 Ratings
    User Interface10.01 Ratings00 Ratings
    User Ratings
    NICE ActimizePremier Bank Platform
    Likelihood to Recommend
    10.0
    (4 ratings)
    6.4
    (1 ratings)
    Usability
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    NICE ActimizePremier Bank Platform
    Likelihood to Recommend
    NICE Systems
    If you're looking for an End to End fraud solution you should definitely consider Actimize Integrated Fraud Management. Actimize providing great support during implementation process. And i believe both Operations And Analytics teams will find this system very friendly and useful
    Incentivized
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    Fiserv
    Premier Bank Platform is well suited for a banking environment, it wouldn't really make sense to use it in any other kind of environment. We are a medium sized bank who outsources Platform and it suits us fairly well. They are some issues with Fiserv from time to time but overall Platform allows us to complete our banking duties quickly and with relative ease. Fiserv takes care of updating all aspects of Platform for us so from an IT perspective it saves us a lot of headaches. Most end users are satisfied with Platform, the only grumbling you'll typically hear about is when the service is unavailable.
    Incentivized
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    Pros
    NICE Systems
    • Very intuitive GUI
    • Extremely customizable
    • Ease of case management and maintainance
    Incentivized
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    Fiserv
    • Because the Premier Bank Platform is developed by Fiserv, a very large company, there are considerable resources to continue to develop Premier and roll out new solutions.
    • It holds most all of our customer data in one central location and transfers that data to other Fiserv apps fairly well.
    • It is fairly intuitive and most users pick up on it quickly.
    Incentivized
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    Cons
    NICE Systems
    • Being able to adjust the alert parameters by specific account would be helpful.
    Incentivized
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    Fiserv
    • The software itself is currently a bit dated, but it will be overhauled here sometime in 2019.
    • We outsource the platform and sometime the connections to Fiserv are not reliable which cause the platform to be unusable.
    • Fiserv has several different platforms and Premier seems to be the most dated of the bunch, again that appears to be changing in 2019 but in the interim it still remains an issue
    • The customer support can sometimes be lacking when facing issues with the platform, they will tell you they'll fix it later but give no time frames as to when that might be.
    Incentivized
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    Usability
    NICE Systems
    Product is continuously optimized by the end user/customer and in line with banking applications as the go-to place. Also, KYC and AML work is key in this area which NICE Actimize offers. And DataIQ is a good offering with data intelligence helping to deal with the intelligence automation and AI trends.
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    Fiserv
    No answers on this topic
    Alternatives Considered
    NICE Systems
    As a fraud prevention consultant i worked both with Actimize IFM And Fico Falcon.
    For Card Fraud (debit/credit) Falcon has an advantage, but on the end to end fraud Actimize is a better investment.
    Incentivized
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    Fiserv
    No answers on this topic
    Return on Investment
    NICE Systems
    • It has more than 300+ clients globally
    • employs close to 400 experts
    Incentivized
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    Fiserv
    • Platform is absolutely critical to our daily bank operations. It's a bit on the expensive side to setup and maintain but in the end worth the money because of the complete coverage it provides in daily business functions.
    • There are several competitors to Platform but Premier is what our bank has used for many years, even before it's Fiserv acquisition, and what many employees are comfortable with. A switch would involve a massive investment in retraining.
    • A negative impact can be on when there are outages or mishaps on Fiserv's side. Fiserv has a tendency to not compensate you even when they should be obligated to. They seem to play the outlast you game where they hope you will give up and stop asking.
    Incentivized
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    ScreenShots