An all-in-one platform for Financial Institutions, with some caveats
The Premier Bank Platform is used throughout our organization as our core processing software. Every single employee interacts with it as …
Premier Bank Platform
Premier Bank Platform
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What is Premier Bank Platform?
Financial technology company Fiserv offers the Premier Bank Platform to banking institutions, providing an environment to integrate data and manage bank operations in a simplified browser-based interface.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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Product Details
What is Premier Bank Platform?
Financial technology company Fiserv offers the Premier Bank Platform to banking institutions, providing an environment to integrate data and manage bank operations in a simplified browser-based interface.
Premier Bank Platform Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
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The Premier Bank Platform is used throughout our organization as our core processing software. Every single employee interacts with it as they work with customers on any kind of transaction. It stores all of our customer data and is what we use to maintain customer data and accounts.
- Because the Premier Bank Platform is developed by Fiserv, a very large company, there are considerable resources to continue to develop Premier and roll out new solutions.
- It holds most all of our customer data in one central location and transfers that data to other Fiserv apps fairly well.
- It is fairly intuitive and most users pick up on it quickly.
- The software itself is currently a bit dated, but it will be overhauled here sometime in 2019.
- We outsource the platform and sometime the connections to Fiserv are not reliable which cause the platform to be unusable.
- Fiserv has several different platforms and Premier seems to be the most dated of the bunch, again that appears to be changing in 2019 but in the interim it still remains an issue
- The customer support can sometimes be lacking when facing issues with the platform, they will tell you they'll fix it later but give no time frames as to when that might be.