Name: Premier Bank Platform
Rating: 6.4 (1 reviews)
Author: Fiserv

Help Desk

Web and Video Conferencing

Customer Support

Bug  Tracking

Flowchart

Development

Higher Education

Education

Association Management

Business Intelligence (BI)

Collaboration

Data Extraction

Embedded Business Intelligence (BI)

File Sync

Risk Management

Streaming Analytics

Visual Collaboration

Enterprise

Accounting

Budgeting and Forecasting

Crypto Accounting

Loan Origination

Payment Gateway

Payment Orchestration

Finance and Accounting

Applicant Tracking

Background Check

Contractor Management

Corporate Learning Management

Diversity, Equity, and Inclusion (DEI)

HR Compliance

HR Management

Payroll

Recruitment Agency

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

Authorization

C/C++ Integrated Development Environments

Cloud Storage

Container Management

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Incident Response

Integration Platform as a Service (iPaaS)

Managed Private Cloud

Network Performance Monitoring

Relational Database Management Systems

Remote Monitoring and Management

Tower Servers

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Conversion Rate Optimization

Email Marketing

Event Registration

Heatmap and Session Recording

Landing Page

Marketing Automation

Personalization Engines

Public Relations (PR)

Retail Media Advertising

SMS Marketing

Sales and Marketing Automation

Social Media Management

Survey & Forms Building

Video

Video Editing

Web Analytics

Marketing

Project Management

Prototyping

Professional Services

Customer Relationship Management (CRM)

Sales Pipeline

Sales

Antivirus

Security

Automotive

Forestry

Vertical-Specific

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FIS Core Banking

Financial technology company Fiserv offers the Premier Bank Platform to banking institutions, providing an environment to integrate data and manage bank operations in a simplified browser-based interface.

Premier Bank Platform

Banking Software features customer account management and customer account portals for customer self-service, and also for customer support interaction, whether the customer is a person or company. It includes mobile applications with features for customer self-service and support for a variety of financial services.

Banking

Likelihood to Recommend

Fiserv, Inc. is a leading global technology provider serving the financial services industry, with software solutions for payments, processing services, risk and compliance, customer and channel management, and business insights and optimization. The company was founded in 1984 and is based in Brookfield, Wisconsin. 

Sophos Intercept X

Zerto

Microsoft 365

Premier Bank Platform 2018-10-10 08:29:09

TrustRadius is a technology and business research firm based in Austin, Texas. The company is known as a review platform for verified B2B technology and software reviews through a proprietary algorithm and human verification.

TrustRadius

Bit dated

Customer support

Time frames

New solutions

Customer data

One central location

Fairly intuitive

Home

Banking Software

The Premier Bank Platform is used throughout our organization as our core processing software. Every single employee interacts with it as they work with customers on any kind of transaction. It stores all of our customer data and is what we use to maintain customer data and accounts.

Because the Premier Bank Platform is developed by Fiserv, a very large company, there are considerable resources to continue to develop Premier and roll out new solutions.
It holds most all of our customer data in one central location and transfers that data to other Fiserv apps fairly well.
It is fairly intuitive and most users pick up on it quickly.

The software itself is currently a bit dated, but it will be overhauled here sometime in 2019.
We outsource the platform and sometime the connections to Fiserv are not reliable which cause the platform to be unusable.
Fiserv has several different platforms and Premier seems to be the most dated of the bunch, again that appears to be changing in 2019 but in the interim it still remains an issue
The customer support can sometimes be lacking when facing issues with the platform, they will tell you they'll fix it later but give no time frames as to when that might be.

Platform is absolutely critical to our daily bank operations. It's a bit on the expensive side to setup and maintain but in the end worth the money because of the complete coverage it provides in daily business functions.
There are several competitors to Platform but Premier is what our bank has used for many years, even before it's Fiserv acquisition, and what many employees are comfortable with. A switch would involve a massive investment in retraining.
A negative impact can be on when there are outages or mishaps on Fiserv's side. Fiserv has a tendency to not compensate you even when they should be obligated to. They seem to play the outlast you game where they hope you will give up and stop asking.

Microsoft Office 365, Sophos Endpoint Protection, Zerto Virtual Replication

Premier Bank Platform

Overview

What is Premier Bank Platform?